Lulus Return Policy [2024] – Online Refund & Exchange

Lulus Return Policy

Lulus Return Policy – DoNotPay can assist you in swiftly and easily returning an item if you’re a Lulus client seeking for a simple solution to do so.

We know how to make the return procedure simple, regardless of whether you didn’t like what you received or ordered the wrong thing. Learn more about Lulus’s return policy and find out how to get your money back quickly by following our detailed instructions.

What is Return Policy?

Return packages must be postmarked within 30 days of when your order was delivered. After this deadline, return packages might not be accepted.

Return shipping is free for packages that have a postmark made within ten days of the delivery date. If you send back a package after 10 days, $7 will be deducted from your refund.

No matter how much they cost, things that are on final sale are not eligible for returns, credits, or refunds.

Returns must be in brand-new condition, which means they must still have the sanitary liner inside and not have been worn or washed.

Items must be returned with all vendor tags still attached.

Shoes must be returned to their original boxes. It is preferable to pack the shoes in a different box or postal mailer rather than using the shoe box as a shipping box.

It is required to return health and beauty products unopened, in their original packaging, and with the seal still on them.

Dust bags that came with handbags and purses must be included when returning them.

The correct sizes for items that were purchased as a set must be returned, just as they were.

No returns will be accepted for anything with apparent evidence of usage, makeup, animal hair, dander, deodorant, perfume, or anything else that doesn’t comply with our return policy.

Gift cards cannot be exchanged or refunded in cash.

Customers who return an excessive amount of merchandise may have their service terminated by Lulus.

How do I make a return?

Enter your email address and order number to get in. Follow the steps to start your return and get your return label within 30 days of delivery. *

If you have a Lulus account, you can also manage multiple orders and returns in one place by logging in and looking at your order history. Here, you can find more information about our return policy.

*If you return or exchange items with our labels and the postmark is more than 10 days after the day you got your order, $7 will be taken out of your refund to cover the cost of return shipping. Here, you can find more information about our return and exchange policies.

What is Exchange Policy?

The same item in a different size is the only thing you may exchange online.

Orders that have been fully paid for with Store Credit, Klarna, or Afterpay cannot be exchanged. If you used one of these methods to make your payment, please see our Return Policy to learn how to ship the item back.

A single online exchange is permitted per item.

Online exchanges are only permitted with US shipping addresses.

If a different size is offered and you purchase something on final sale for more than $25, you may swap it. It cannot be exchanged if the required size is not available.

Items from the last sale that cost less than $25 are not eligible for returns or exchanges.

No matter how much something costs, you cannot return it, obtain a refund, or get an online credit.

Sending online trades is done using standard postage.

You have 30 days from the delivery date to begin an online exchange.

In order to avoid being charged for the new item and a $7 return postage fee, you must mail back the item you want to replace within 10 days after starting the exchange online.

Once we receive the original item back at our returns centre, we’ll refund the price of it if you’ve already been charged for the replacement item.

According to the guidelines in the return policy, all items being exchanged must be returned. Items that don’t fit the requirements outlined in the return policy may not be accepted.

How do I make an exchange?

Changes in size are simple. To access type your order number and email address. Get the return label for the item you wish to send back by following the steps to begin your exchange.

You can exchange an item for a free new size that we’ll mail you. If you make an exchange and do not send back the unwanted size within 10 days you won’t be charged.

*A $7 deduction from your refund will be made to cover the cost of return shipping if you use our labels to return or exchange products and the postmark is more than 10 days after the day you received your order You can read more about our exchange and return policies here.

What would cause my return/exchanged item to be denied?

Items brought back without all of the vendor tags still on them

Items with makeup, animal hair, dander, deodorant, perfume or other product stains that show they have been used.

Shoes returned without a box or in a box that has been damaged may not be accepted

Beauty and health products that have been used and/or returned with a broken seal or without their original packaging

Handbags and purses that were sold with a dust bag but were brought back without it

Items that were sold as sets but not returned as sets

Items from the final sale can be returned for a refund instead of an exchange

Returns that are mailed in after the return period is over

What is my time frame to return or exchange an item?

Within 30 days after the delivery date, packages that have been returned via mail are acceptable. Your return will be rejected and sent back to you if the postmark on it is beyond this deadline.

Up to 30 days following the day the item was delivered we will accept exchanges. Within ten days of being marked for exchange, items must be returned with a postmark.

You will be charged for the new item if the item you want to exchange doesn’t have a postmark within 10 days.

Will I get charged for return shipping?

Your parcel must have a postmark that is within 10 days of the delivery date in order to qualify for free return shipping.

10 days and you still didnot get it to the post office For each product returned after 10 days if you used our shipping label $7 will be deducted from your refund.

Do you provide return labels to Alaska, Hawaii or APO/FPO addresses?

You might not be able to obtain a return shipping label if you reside in a remote location in Hawaii or Alaska and don’t have easy access to shipping companies.

Items delivered to APO/FPO addresses will include a USPS return label.

Can I combine returns from different orders?

Yes. Items from many orders can be combined for a single return as long as you provide the order numbers for each item within the package. This will save you money on postage, packaging and time.

We advise you to jot down the order numbers for each item on a piece of paper, then include the paper with the returned item in the package. Without the correct order number a delivery could be sent and result in processing errors or take a very lengthy period.

Can I exchange an item more than once?

Takesurvey Team

I am Dipak Salvi. I’ve been a blogger since 2010, and I love to write. I really like to write about Survey, cars, technology, and money. I also write about fitness and health. I run a lot of blogs, such as https://commercialvehicleinfo.com.  You can contact me at indianwheelsvlog@gmail.com