Princess Polly Return Policy 2024 ❤️

Princess Polly Return Policy 2024


Everything About Princess Polly Return Policy – Explained

Welcome to the Princess Polly Return Policy! If you are dissatisfied with your product you may send back it easily.

For your ease, this post provides all the things that are required to return your product to Princess Polly.

Here, you’ll get all the details about the Returns Policy at Princess Polly, login, requirements, reviews, products, customer help, and Princess Polly Returns & Exchanges FAQs.

Princess Polly Return & Exchange

Princess Polly is a clothing online store that was born in a beachside apartment on the Gold Coast, Australia in 2010.

Princess Polly is familiar with selling dresses, tops, bottoms, rompers, swimwear, and shoes.


Moreover, It also sells accessories, including jewelry, bags, watches, sunglasses, beauty and more.

Princess Polly Return Policy Details

Return Period30 Days
Return MethodOnline Or by Email
Exchange PeriodNot offered
Exchange Method
Refund PeriodWithin 7 business days (defective items only)
Refund MethodOriginal Method of Payment

What Is Princess Polly’s Return Policy?

Firstly, Princess Polly offers the best and qualitative products to their clients. Still, if you’ve any sizing or quality issues, simply return your product.


Secondly, Princess Polly’s Returns window is set to 30 days. For safety reasons, they will hold returned items at their shipping center for three days before processing them.

Lastly, please give them at least 6 business days to handle your return. Depending on your bank’s clearance times, refunds will be deposited within 7 business days.

Remember: Princess Polly does not accept exchanges.

Which is Princess Polly’s Return Policy Useful Information?

  • Easy, sustainable returns through Happy Returns or print our label and ship.
  • Return items within 30 days for exchange, gift card, or refund. Including sales.
  • Unworn, unwashed items with all tags attached are OK.
  • Cosmetics, jewelry, underwear, and beauty utensils are hygienically non-returnable (including makeup brushes, sponges, and hair tools).
  • All swimwear returns must be hygienic.
  • Refunds and store credits are processed within 6 business days if you use our printable returns label.
  • Once your things are shipped, they will handle your exchanges.
  • We will process your refund, shop credit, and exchange within 24 hours if you drop off your products at a Happy Returns Return Bar.
  • If your product is broken, email [email protected]. We’ll prioritize this.
  • Original postage is non-refundable for returns.
  • Princess Polly isn’t liable for non-Princess Polly things unintentionally returned and may not be able to recover them.

How to Return Princess Polly Products?

Princess Polly is selling their clothes and accessories worldwide. Here provides a return process for specific USA clients due to many countries.

But the return or exchange procedure may same. For your ease, we provide the requirements for return.

Princess Polly Return Requirements:

  • The product must be in original condition.
  • Merchandise must have all tags, attached.
  • Any products marked ‘FINAL SALE‘ can’t be returned.
  • All footwear returns must include the shoebox in its original condition, without postal labels.
  • Due to hygiene concerns, the following cannot be returned: hair accessories, hats, intimates, stockings, personal massagers, earrings, Undercover Style Helpers, and cosmetic/beauty products including self-tanners.


This won’t take long! Keep your shipping Zip Code and order number handy.

You’ll find your order number in your Order Confirmation email or on the cute order card that was in your parcel.

If you’re from the USA, follow the steps to complete your return.

  • First of all, Select your region below.
Princess Polly Return Start

Note: If you are returning more than 10 items at once, you may be required to submit separate smaller returns for your items in order to receive a shipping label.

Princess Polly Return Policy
  • Next, enter your Order Number and shipping Zip Code email address, or Phone Number used to purchase and follow the on-screen instructions.
  • Make sure the original post label is removed or completely covered. So, your item doesn’t take delay to reach to company.
  • Now you can get all your information.
  • Once you submit your payment, you will receive a postage label.
  • Just print and affix it to your package.
  • Lastly, drop the package at your nearest Happy Returns office.
  • Now your item is ready to return.


Please note: For Australia Store returns (orders starting with #AU).

Important: International orders may be returned for a full refund; however, international customers are required to cover the return shipping cost.

USA Princess Polly returns shipping address

  • Princess Polly Returns,
    5026 Chino Hills Pkwy,
    Chino, CA 91710

How Long will It take to get my Money back?

Now, once you’ve gone through and returned the items. Allow seven business days for the return processing.

Afterpay and Shop Pay refunds still work. The process is almost similar.

Shop Pay Refunds

  • We will cancel the final payment installment first.
  • We processed the first payment.
  • Unlimited returns
  • Choosing to print the sticker will deduct shipping from your return.

Afterpay Refunds

  • Pay via Afterpay even while returning products.
  • Afterpay installments must still be paid on schedule once returns are processed.
  • It starts with the last installment and works backward.
  • You can decide to send back as many things as you want.
  • Printing the shipping label deducts postage from the refund.

How long it will take to receive your refund?

It depends on two factors mentioned below:

  1. The team will hold the returned items for three days before processing them.
  2. Refund time can depend on your bank.

Can You Return an Online Purchase to the Store?

No, because Princess Polly operates only online stores. You can purchase it online, but you can’t return it.

What If I Want to Exchange my Items?

At Princess Polly, exchanges are available, only store credit.

There are two exchange options: Instant Exchange or Standard Exchange

  1. Instant Exchange: Submitting your exchange orders. Credit card held for $1.00. If an Instant Exchange item isn’t returned within 14 days, the card will be charged the entire amount.
  2. Standard Exchange: Your exchange order will be processed once your return is scanned by the carrier.

You will receive an email with your new order number.

We are unable to cancel exchange orders due to our extremely efficient processing times.

Additionally, we will automatically issue a refund for any exchanges that you request but we do not have in stock.

We process exchanges based on the discounted amount paid for each item, and we cannot apply a new discount code to exchange requests for different items.

We issue a store credit via a Gift Card, which you can use to make a future purchase.

Which Items are non-returned to Princess Polly’s Return Policy?

  • Cosmetics
  • Earrings
  • Underwear
  • Beauty tools

Princess Polly Customer Service


Lastly, we hope you’re satisfied with the Princess Polly Return Policy details, which are helpful to you.

Feel free to ask any doubt or dilemma about the same. You may use the comment section.

More, If you like this article, share it with your friends and others. Thanks…

FAQs For Princess Polly Returns

Is Princess Polly refundable?

Yes. Return items within 30 days for an exchange, gift card, or refund. Including sales. Unworn, unwashed items with all tags attached are OK.

Does Princess Polly have free returns?

Princess Polly takes the sale. The company won’t refund the shipping fees you paid.

What country is Princess Polly from?

Princess Polly is basically from Australia.

What is a happy return?

Customers can drop off returns at any of the Happy Returns locations across the country, including the latest store locations.

How much is free shipping for Princess Polly?


Is there free shipping at Princess Polly? When you spend more than $50, standard shipping is free.

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