Target Return Policy

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Guys!! If you need to return something you bought from Target for any reason, you should review their returns policy first because target’s return policy can change at any time. If you are not aware of the target return policy information given below can be useful for you.

More about my experience, I ordered a table for a computer from target some time ago but it happened that the table had a little problem in returning it so was a little hesitant how to send it back so I called customer care and got all the information on how to return any purchased item.

I even sent the item back after getting all the information but I am putting all this information in front of you so that when this happens to someone else they can easily return the item.

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What’s Return Policy?

Target’s Return Policy

You can return or exchange most items purchased from Target for a full refund or store credit within 90 days of purchase if you have not opened or used them. Products purchased through Target.com have a 14-day return window beginning on the invoice date.

Once an item is sent, delivered by a Shipt shopper, or made available for pick up, an invoice is generated. You should check your receipt, packing slip, the Target policy board (refund exclusions), Target.com, or the item description to see if the item has a different return policy than other items sold by Target. We will not give refunds or exchanges for items that customers have opened, damaged, or don’t have a receipt for.

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Target Plus™ Partner’s Return Policy

If you purchase something from a Target Plus Partner and decide you don’t want it, you have 90 days to return it and get your money back. Target.com’s return policy allows for a 14-day window to return products starting from the time of invoicing.

Partners’ customers can only return their purchases in-store or over the mail to Target. For certain items sold by a Target Plus Partner, Target.com’s standard return policy will not apply. No refunds will be given for damaged or used items. Return periods for electronics and other products may be shorter than for other types of merchandise. Details on how to return an item can be found in its description.

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What Target Return Policy exceptions?

Target Return Policy Without no receipt

Target Return Policy Without no receipt

It may be difficult to make a return or exchange without a receipt. There could be other stipulations.

Target Owned Brand itemsYou can request a refund or an exchange for any Target Owned Brand product you don’t like as long as you bring in the original receipt within a year of purchase.
SNAP EBT card purchasesYou have 90 days from the date of shipment, delivery by a Shipt shopper, or ready pickup to return any eligible item purchased at Target.com using an EBT card. SNAP mandates this 90-day refund period.
Target RedCard purchasesAll purchases made with a Target RedCardTM debit or credit card are eligible for an extended 30-day return period, valid at Target stores and Target.com. To learn about the program’s parameters and restrictions, go to Target.com/RedCard.
Holiday and limited-time-only collectionsItems may have modified return policies.
Purchases at Optical, Pharmacy, Starbucks and Target TechItems must be returned or exchanged at these areas.
International purchasesReturns or exchanges from outside the United States are not accepted at Target locations. This includes online purchases shipped to a foreign address.

What items cannot be returned?

What items cannot be returned

  • Open or defective collectibles (e.g., sports cards, special edition Barbie dolls, porcelain dolls, action figures, and die-cast cars)
  • Personalized items and digital downloads
  • Opened/unsealed breast pumps
  • You cannot return or redeem specialty gift cards, prepaid gift cards, and Target GiftCards for cash or credit, except where the law requires it.
  • This includes Target GiftCards, Visa, Mastercard or American Express Gift Card, restaurant, entertainment and lottery cards.

The following items are eligible only for exchange if opened

  • Music, movies, video games, and software (exchange for the same title, for same or different gaming platform)
  • Airbeds (exchange for a similar item)

The following items have a shorter window for returns and exchanges

  • Electronics and entertainment items (excluding Apple® products) must be returned/exchanged within 30 days.
  • All Apple® products (excluding mobile phones) must be returned/exchanged within 15 days.
  • You must return or exchange mobile phones purchased in-store or online via Order Pickup within 14 days.

Additional Fees: Mobile Phones

Except where prohibited, a restocking fee of up to $35 may be imposed for returned phones. Some states will impose sales tax on the restocking fee. If the item has not been used, there will be no restocking fee.

Mobile phones purchased with a carrier contract may be subject to early termination fees per carrier contract if returned or exchanged. Contract items and carrier plans must be returned in a Target store with help from a Target Tech Rep.

What are the Target Owned Brands?

From longtime faves to Targets newest additions, get to know each of the owned and exclusive brands guests love.

With more than 45 private labels (Target call them owned brands), the store has something that will be a pleasure to buy. Target focuses its strategy on delivering to guests what they want: a distinctive assortment of both national and Target-owned brands.

Learn more about Target brands.

Can I return beauty products that have been opened?

Target is focusing its strategy on providing guests with a unique selection of both national and Target-owned brands that meet their needs and wants.

What’s the return policy on breast pumps?

Open/Unsealed breast pumps cannot be returned. Please contact the pump manufacturer directly.

Breast Pump BrandPhone NumberEmail Address
Baby Buddha1-201-500-9745[email protected]
Dr. Browns1-833-244-7675[email protected]
elvie1-929-239-3212[email protected]
Evenflo1-855-334-2229[email protected]
Haakaa1-262-242-1624[email protected]
Lansinoh1-800-292-4794[email protected]
Medela1-800-435-8316[email protected]
Spectra1-855-405-0993[email protected]
Willow1-888-345-5633[email protected]

Can I return a Target GiftCard?

For purchases made on or after 10/1/20

Target Gift Cards are nonrefundable. Target GiftCards cannot be redeemed for cash or credit except where required by law.

For purchases made before 10/1/20

Target eGift Cards and mobile Target Gift Cards are nonrefundable and not redeemable for cash unless when required by law. Target gift cards can be returned in-store with a receipt if they are unused.

How do I return an item?

Select the appropriate topic for more information

Online purchases

Online purchases

How do I return an item that was purchased online from Target.com?

Return in-store

Visit Guest Services in-store to exchange or return your purchase with one of the following:

  • A valid receipt
  • A return barcode
  • The return barcode should be available once the order has shipped, delivered by a Shipt shopper, or picked up.
  • Follow the Start a return online instructions below to find the return barcode.
  • The payment credit or debit card is used to purchase the item. The store can attempt a receipt lookup.

Start a return online

To begin your return or exchange process, visit Target.com or the Target app and find the return barcode.

  1. Access your Target account.
  2. From the toggle at the top of the page, select Online to view your orders.
  3. Locate your item under Orders on Target.com or under Purchases in the Target app.
  4. Select either
    1. The Return option (return to store or by mail)
    2. Fix an issue (get help with missing or damaged items, etc.)
  5. Follow prompts to complete your refund or replacement request, or to access your return barcode for in-store returns.
    1. Replacements are subject to availability and will process as an even exchange. You won’t receive additional charges.
      1. If you’ve started a replacement online but decide to return the item to the store, your replacement will be canceled.
    2. Refunds are issued to the original payment method(s).
      1. Items paid for with PayPal will be refunded to a Target GiftCard.
      2. You’ll be provided with instructions on what to do with your item(s).
    3. If mail-in of a returned item is required: We’ll provide a free return mailing label and instructions by email and on your order details page.
      1. Include the original item, packaging, and any accessories. 
        1. If you return the wrong item and we’ve already processed your refund, Target may recharge you for the original purchase amount.
        2. Attach the return label to the outside of the package.
        3. Drop your package off at an authorized UPS location. Visit http://ups.com/dropoff to find a location.
    4. If returning in-store, please visit Guest Services with your return barcode so that we may process your return.

In-store purchases

In-store purchases

How do I return an item that I purchased at a Target store?

Visit Guest Services in-store to exchange or return your purchase with one of the following:

  1. A valid receipt
  2. A return barcode
    1. Follow Finding the return barcode instructions below, as needed.
  3. The payment credit or debit card used to purchase the item 
    1. The store can attempt a receipt lookup. 

Finding the return barcode

The return barcode is available in the Target app or on Target.com for purchases linked to your account: 

  1. Access your Target account. 
  2. From the toggle at the top of the page, select In-Store to view your store purchases. 
  3. Locate your item under Orders on Target.com or under Purchases in the Target app. 
    1. App: Select the Return option, then the return barcode will appear on the page.
    2. Web: The return barcode will appear on the page.
  4. Present this barcode to Guest Services inside the store.

How will You be refunded?

Payment method

  • You must process refunds using the original payment method, as it is standard practice. If you used multiple payment methods, we can refund the amount to any of those accounts.
  • If you return an item to a store without the original receipt or return barcode, the store may give you a product return card instead of a refund.
  • If you make a purchase using PayPal or a Target gift card and request a refund online, you can receive a fresh gift card that you can keep in your Target account.
  • If you lost the card meant for receiving the refund, contact the issuer of the card.

Timing

  • After approval, processing refunds to Target RedCards could take up to 2 business days.
  • Refunds to third-party credit cards may be processed by us in as little as five business days. If you want to learn more about refunds to other cards, get in touch with your credit card provider.
  • Before they are provided, refunds for goods returned using the Online Return Center are subject to examination.
  • Therefore, it will take an extra 7–10 business days after the Online Return Center receives your return before we approve your refund.

Different refund options

You can process in-store refunds using the payment method that you used during the initial purchase.

Original purchaseRefund options
CashCash Credit to RedCard™Target GiftCard
CheckMerchandise return cards will be used for checks that haven’t cleared. Cash if the return is made 10 days after the date of purchase.
Debit CardCredit to debit card
PayPalCash issued for in-store returns.
Target eGiftCard issued for mail-in returns.
RedCard: Target Credit Card™ or Target™ Mastercard®Credit to RedCard™
Target GiftCard
Target Debit Card™Target Debit Card™
Target GiftCard
Target GiftCardTarget GiftCard
Third-party Credit Card: American Express®, Visa®, Mastercard®, Discover®Credit to third-party credit card
Target GiftCard
Third-party Gift Card: American Express Gift Card, Simon’s Gift CardReloaded onto a gift card
Cash
Target GiftCard
SNAP EBTEBT Card

Refund amount less than expected

Will I get a refund for an item purchased as part of a BOGO promotion?

If you buy two things at once during a Buy One Get One (BOGO) sale, you’ll save the amount of the lower price. Returning an item will result in a refund less the amount by which it was originally discounted.

Some instances are as follows:

Buy One, Get One Free: If you buy one item at full price ($60) and another at a discount ($40), you’ll get a total discount of $40 ($24 off the $60 item and $16 off the $40 item). The return value for either item will be the difference between the original purchase price and the prorated discount if any.

Buy One, Get One 50% Off: If you buy one item at full price and another at 50% off, you’ll save $20. This is because the discount for the first item is $12 and the discount for the second item is $8, for a total discount of $20. The return value for either item will be the difference between the original purchase price and the prorated discount if any.

Do I have to return the free gift or gift card I received with my order if I return the qualifying purchase item?

For the most part, you may just keep the free gift or gift card and return the item without having to send anything back. However, if you decide to return the thing that was eligible for the free gift or gift card, the value of the refund will be adjusted accordingly. You can return just the free gift, but you won’t get the full value back.

The company will deduct the prorated value of the free gift or gift card from any refund you receive for the qualified item in a free gift or gift card campaign. If you only seek a refund for the freebie, the company will only reimburse you based on the remaining time and the value of the freebie.

  • To redeem the full purchase price of Target’s promotional physical gift cards, you must return them in their original, unopened packaging. If you don’t return the gift card, the return value will be reduced by the amount of the free gift card.
  • Gift cards purchased at Target through promotions or on the go are not returnable.
  • Target Mobile cannot issue refunds for purchases made with a promotional gift card unless the customer returns both the card and the original purchase.

Target Return Hours

Target allows customers to make returns through Target’s Guest Services between

Monday through Saturday7 am – 10 pm
Sunday8 am – 9 pm

FAQs

Target Return Policy Faq

Why was my return declined by the online return center?

You will get an email from us if our online return centre rejects a return for any reason.

One of the following explanations for declining a refund is

  • Your arrival was after the return window had closed.
  • The object seems used or worn.
  • The thing was taken out.
  • The product was not returnable or returnable after being opened.
  • The online return center could not find the order number or other details required to conduct the return.
  • It is not a product from Target.com.

Are shipping charges refunded for Target.com purchases?

Shipping fees may be reimbursed to you based on the reason for your return. If you have not yet received a refund for your shipping fees, call Target Guest Services at 1-800-591-3869 instead.

You could not be given a reimbursement for your shipping costs if Our Online Return Center has rejected your return. Target did not make a mistake that led to your return.

When the courier arrives to pick up the box, customers who have placed orders but have not yet received them have the option to refuse delivery. Once we receive the returned items, we will reimburse you for both the item’s price and the shipping charges.

How do I return a large item to Target?

There are no restocking fees for returns at Target, and that includes returns of large items. Possible return pickup goods include furniture and electronic devices. To find out if the return carrier can pick up your order, call Target.com Guest Services at 1-800-591-3869 and provide your order details.

What is a merchandise return card?

If we authorize your request for a return of an item and you do not have the original receipt, we will send you a product return card. If a guest’s refund is partially or entirely paid for by a Merchandise Return Card, the guest will receive a new Merchandise Return Card in the amount of the refund.

How do I return an item I received as a gift?

You can get a Target GiftCard in place of cash when you return a present to a Target store with the original packing slip or gift receipt. We will issue the refund for any sales transaction that used a merchandise return card as payment in the form of a merchandise return card. If you want to return a present in person using the receipt you received with the purchase, you’ll have to wait until the next business day. A merchandise return card may be issued in the absence of the original packing slip or gift receipt.

How do I report an item missing from my order delivered by EFW?

For help with your missing item, please contact Target.com Guest Services at 1-800-591-3869.

How do I report a damaged or defective item delivered by EFW?

If an item you purchased from Target breaks or is otherwise flawed, you can bring it back to any location and receive a complete refund, no questions asked.

Call Target’s toll-free customer service number, 1-800-591-3869, to arrange for the return and refund of a broken or flawed product. The agent will aid in arranging a pickup of the faulty or broken product.

We will process all reimbursements back to the original payment method.

How do I return an item I received as a registry gift?

You must get help from ASOS customer support if you want to return something you got as a gift from the ASOS registry.

They ought to be able to tell you exactly what procedures you need to follow in order to return a gift from a registry.

You can get in touch with ASOS by contacting their customer service number, visiting their website, and utilising the “Contact Us” form.

When making a return, the seller may ask for your order number or other identifying information from your initial purchase, as well as your personal contact and shipping details for the return.

Before returning the item, you might also need to get a return permission from ASOS.

How do I receive a refund for a purchase made with my Visa®, Mastercard® or American Express® Gift Card?

You can credit a Visa, Mastercard, or American Express gift card for its full purchase price. Gift card credits typically reflect on the card within 7-10 days, though this time frame varies by retailer. You should verify the store’s return policy before returning anything for a credit that is greater than the gift card’s face value.

Can I return a specialty gift card?

Specialty gift cards (e.g., Restaurant, entertainment, lottery cards) cannot be returned.

Can I return my Visa®, Mastercard® or American Express® Gift Card?

  • For purchases made on or after 10/1/20: You cannot return your Visa, Mastercard, or American Express Gift Card.
  • For purchases made before 10/1/20: You can return your Visa, Mastercard, or American Express Gift Card to any Target store.

Can I return multiple items from my Target order in the same packaging?

You need to print a return mailing label before sending an item back to Target. If Target divides your order into multiple shipments, you may have to print several return labels separately. If multiple items are on the same shipping label, Target might send them in the same box.

Can I return a Target.com purchase to a Target store?

No, you are unable to return an item you bought from Target.com to a Target store. For purchases made online as opposed to in-store, Target has a different return policy.

Depending on the item and the reason for the return, you can return things bought on Target.com either by mail or to a Target store.

As long as you have the original packaging and a legitimate proof of purchase, such an order confirmation email or a credit card statement, you may generally return most things to a Target store. You can initiate refunds in-store using the payment method that you utilized for the original purchase.

You can ask Target customer care for help if you’re unsure whether an item you bought on Target.com qualifies for a return to a store or if you have any other inquiries about the Target return policy. More details on how to return your purchase should be available from them.

Are shipping charges refunded for Target.com purchases?

Shipping fees may be reimbursed to you based on the reason for your return. If you have not yet received a refund for your shipping fees, call Target Guest Services at 1800-591-3869 instead. If you meet any of the following criteria, we may not refund your shipping charges.

Our Online Return Center has rejected your return.

Target did not make a mistake that led to your return.

When the courier arrives to pick up the box, customers who have placed orders but have not yet received them have the option to refuse delivery. Once we receive the returned items, we will reimburse you for both the items price and the shipping charges.

How long will a store hold my Drive Up or Order Pickup order?

Roll Up and Get Your Food We hold orders for three days for pick up. Except for perishable items, orders not picked up within three days will be canceled and a refund will be sent to the original method of payment.

We will hold orders with perishable food items until the end of the next business day. If not, we will cancel them and return any payments.On the Order details page, you will see the option to add three more days to the pickup window for orders that don’t contain perishable products.

There is a time limit on the first pickup window, so you’ll need to act quickly. Order extensions are not possible for perishable food items.

Select stores are offering fresh grocery pickup for select items including essentials like milk, cheese, fresh produce and a variety of frozen food items.

How do I return an item I received as a gift?

You can get a Target GiftCard in place of cash when you return a present to a Target store with the original packing slip or gift receipt.

If you used a merchandise return card as payment for a sales transaction and need a refund, we will issue the refund as a merchandise return card. If you want to return a present in person using the receipt you received with the purchase, you’ll have to wait until the next business day. A merchandise return card may be issued in the absence of the original packing slip or gift receipt.

If you have a gift receipt or packing slip, you can return your Target.com purchase by mail. Call Target’s Guest Services at 1-800-591-3869 to arrange a mail-in exchange.

Call Target.com’s Guest Services if you need assistance returning a gift for which you did not receive a packing slip.

You must produce either the original receipt or the payment method used to purchase the item when returning it to a Target PlusTM Partner. When an item is sold by a Target Plus Partner, a receipt is emailed to the customer both when the item ships and when it is delivered. You can print your receipt right from the order details page. Our Partners offer in-store and mail-back return options for all items they sell. Our Partners can refund merchandise purchases by sending a Target GiftCard either through mail or electronically.

How do I return an item I received as a registry gift?

You must get help from ASOS customer support if you want to return something you got as a gift from the ASOS registry.

They ought to be able to tell you exactly what procedures you need to follow in order to return a gift from a registry. You can get in touch with ASOS by contacting their customer service number, visiting their website, and utilising the “Contact Us” form.

In general, the company may ask you to provide your order number or other means of identification that you used for the initial purchase. Additionally, you will need to provide your personal contact and shipping details for the return.

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Before returning the item, you might also need to get a return permission from ASOS.

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