Target Return Policy

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Guys!! If you need to return something you bought from Target for any reason, you should review their returns policy first because target’s return policy can change at any time. If you are not aware of the target return policy information given below can be useful for you.

More about my experience, I ordered a table for a computer from target some time ago but it happened that the table had a little problem in returning it so was a little hesitant how to send it back so I called customer care and got all the information on how to return any purchased item.

I even sent the item back after getting all the information but I am putting all this information in front of you so that when this happens to someone else they can easily return the item.

What’s Return Policy?

Target’s Return Policy

Within 90 days after purchase, you can return or exchange most Target-purchased items for a full refund or store credit if they are still sealed and unused. Products purchased through Target.com have a 14-day return window beginning on the invoice date.

Once an item is sent, delivered by a Shipt shopper, or made available for pick up, an invoice is generated. You should check your receipt, packing slip, the Target policy board (refund exclusions), Target.com, or the item description to see if the item has a different return policy than other items sold by Target. No refunds or exchanges will be given for items that have been opened, are damaged, or lack a receipt.

Target Plus™ Partner’s Return Policy

If you purchase something from a Target Plus Partner and decide you don’t want it, you have 90 days to return it and get your money back. Products purchased from Target.com have a 14-day return window that starts from the time the order is invoiced.

Partners’ customers can only return their purchases in-store or over the mail to Target. For certain items sold by a Target Plus Partner, Target.com’s standard return policy will not apply. No refunds will be given for damaged or used items. Return periods for electronics and other products may be shorter than for other types of merchandise. Details on how to return an item can be found in its description.

What Target Return Policy exceptions?

Target Return Policy Without no receipt

Target Return Policy Without no receipt

It may be difficult to make a return or exchange without a receipt. There could be other stipulations.

Target Owned Brand items You can request a refund or an exchange for any Target Owned Brand product you don’t like as long as you bring in the original receipt within a year of purchase.
SNAP EBT card purchases You have 90 days from the date of shipment, delivery by a Shipt shopper, or ready pickup to return any eligible item purchased at Target.com using an EBT card. SNAP mandates this 90-day refund period.
Target RedCard purchases All purchases made with a Target RedCardTM debit or credit card are eligible for an extended 30-day return period, valid at Target stores and Target.com. To learn about the program’s parameters and restrictions, go to Target.com/RedCard.
Holiday and limited-time-only collections Items may have modified return policies.
Purchases at Optical, Pharmacy, Starbucks and Target Tech Items must be returned or exchanged at these areas.
International purchases Returns or exchanges from outside the United States are not accepted at Target locations. This includes online purchases shipped to a foreign address.

What items cannot be returned?

What items cannot be returned

  • Open or defective collectibles (e.g., sports cards, special edition Barbie dolls, porcelain dolls, action figures, and die-cast cars)
  • Personalized items and digital downloads
  • Opened/unsealed breast pumps
  • Specialty gift cards, pre-paid gift cards, and Target GiftCards cannot be returned or redeemed for cash or credit except where required by law.
  • This includes Target GiftCards, Visa®, Mastercard®, or American Express® Gift Card, restaurant, entertainment, and lottery cards.

The following items are eligible only for exchange if opened

  • Music, movies, video games, and software (exchange for the same title, for same or different gaming platform)
  • Airbeds (exchange for a similar item)

The following items have a shorter window for returns and exchanges

  • Electronics and entertainment items (excluding Apple® products) must be returned/exchanged within 30 days.
  • All Apple® products (excluding mobile phones) must be returned/exchanged within 15 days.
  • Mobile phones purchased in-store or online via Order Pickup must be returned/exchanged within 14 days.
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Additional Fees: Mobile Phones

Except where prohibited, a restocking fee of up to $35 may be imposed for returned phones. Some states will impose sales tax on the restocking fee. If the item has not been used, there will be no restocking fee.

Mobile phones purchased with a carrier contract may be subject to early termination fees per carrier contract if returned or exchanged. Contract items and carrier plans must be returned in a Target store with help from a Target Tech Rep.

What are the Target Owned Brands?

From longtime faves to Target’s newest additions, get to know each of the owned and exclusive brands guests love.

With more than 45 private labels (Target call them “owned brands” ), the store has something that will be a pleasure to buy. Target’s strategy is focused on providing guests with what they want, a unique variety of national and Target-owned brands.

Learn more about Target brands.

Can I return beauty products that have been opened?

Most beauty items bought in stores or online can be returned, you can return most beauty products purchased at Target within 90 days with a receipt, or up to 120 days with a Target RedCardTM.

What’s the return policy on breast pumps?

Open/Unsealed breast pumps cannot be returned. Please contact the pump manufacturer directly.

Breast Pump Brand Phone Number Email Address
Baby Buddha 1-201-500-9745 [email protected]
Dr. Browns 1-833-244-7675 [email protected]
elvie 1-929-239-3212 [email protected]
Evenflo 1-855-334-2229 [email protected]
Haakaa 1-262-242-1624 [email protected]
Lansinoh 1-800-292-4794 [email protected]
Medela 1-800-435-8316 customer.servi[email protected]
Spectra 1-855-405-0993 [email protected]
Willow 1-888-345-5633 [email protected]

Can I return a Target GiftCard?

For purchases made on or after 10/1/20

Target Gift Cards are nonrefundable. Target GiftCards cannot be redeemed for cash or credit except where required by law.

For purchases made before 10/1/20

Target eGift Cards and mobile Target Gift Cards are nonrefundable and not redeemable for cash unless when required by law. Target gift cards can be returned in-store with a receipt if they are unused.

How do I return an item?

Select the appropriate topic for more information

Online purchases

Online purchases

How do I return an item that was purchased online from Target.com?

Return in-store

Visit Guest Services in-store to exchange or return your purchase with one of the following:

  • A valid receipt
  • A return barcode
  • The return barcode should be available once the order has shipped, delivered by a Shipt shopper, or picked up.
  • Follow the Start a return online instructions below to find the return barcode.
  • The payment credit or debit card is used to purchase the item. The store can attempt a receipt lookup.

Start a return online

To get started with your return or exchange, head to Target.com or the Target app to locate the return barcode.

  1. Access your Target account.
  2. From the toggle at the top of the page, select Online to view your orders.
  3. Locate your item under Orders on Target.com or under Purchases in the Target app.
  4. Select either
    1. The Return option (return to store or by mail)
    2. Fix an issue (get help with missing or damaged items, etc.)
  5. Follow prompts to complete your refund or replacement request, or to access your return barcode for in-store returns.
    1. Replacements are subject to availability and will process as an even exchange. You won’t receive additional charges.
      1. If you’ve started a replacement online but decide to return the item to the store, your replacement will be canceled.
    2. Refunds are issued to the original payment method(s).
      1. Items paid for with PayPal will be refunded to a Target GiftCard.
      2. You’ll be provided with instructions on what to do with your item(s).
    3. If mail-in of a returned item is required: We’ll provide a free return mailing label and instructions by email and on your order details page.
      1. Include the original item, packaging, and any accessories. 
        1. If you return the wrong item and we’ve already processed your refund, Target may recharge you for the original purchase amount.
        2. Attach the return label to the outside of the package.
        3. Drop your package off at an authorized UPS location. Visit http://ups.com/dropoff to find a location.
    4. If returning in-store, please visit Guest Services with your return barcode so that we may process your return.

In-store purchases

In-store purchases

How do I return an item that I purchased at a Target store?

Visit Guest Services in-store to exchange or return your purchase with one of the following:

  1. A valid receipt
  2. A return barcode
    1. Follow Finding the return barcode instructions below, as needed.
  3. The payment credit or debit card used to purchase the item 
    1. The store can attempt a receipt lookup. 

Finding the return barcode

The return barcode is available in the Target app or on Target.com for purchases linked to your account: 

  1. Access your Target account. 
  2. From the toggle at the top of the page, select In-Store to view your store purchases. 
  3. Locate your item under Orders on Target.com or under Purchases in the Target app. 
    1. App: Select the Return option, then the return barcode will appear on the page.
    2. Web: The return barcode will appear on the page.
  4. Present this barcode to Guest Services inside the store.

How will You be refunded?

Payment method

  • As is customary, the original method of payment must be used when processing a refund. If you used multiple payment options, you may receive a refund to any of those accounts.
  • If you return an item to a store without the original receipt or return barcode, you may be issued a product return card in place of a refund.
  • If you made a purchase with PayPal or a Target gift card and then requested a refund online, you may be issued a new gift card that can be kept in your Target account.
  • Contact the issuer of the credit or debit card the refund was supposed to be applied to if you have misplaced the card.

Timing

  • Refunds to Target RedCards may take up to 2 business days to process after approval.
  • It may take up to 5 business days for us to process a refund to a credit card issued by a third party. You should get in touch with your credit card company if you want to know more about refunds to a different card.
  • Refunds for items returned through the Online Return Center are subject to inspection before they are issued. Therefore, after your return has been received by the Online Return Center, it will take an additional 7-10 business days until we approve your refund.
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Different refund options

In-store refunds can be processed by whichever payment method was used during the initial purchase.

Original purchase Refund options
Cash Cash Credit to RedCard™Target GiftCard
Check Merchandise return cards will be used for checks that haven’t cleared. Cash if the return is made 10 days after the date of purchase.
Debit Card Credit to debit card
PayPal Cash issued for in-store returns.
Target eGiftCard issued for mail-in returns.
RedCard: Target Credit Card™ or Target™ Mastercard® Credit to RedCard™
Target GiftCard
Target Debit Card™ Target Debit Card™
Target GiftCard
Target GiftCard Target GiftCard
Third-party Credit Card: American Express®, Visa®, Mastercard®, Discover® Credit to third-party credit card
Target GiftCard
Third-party Gift Card: American Express Gift Card, Simon’s Gift Card Reloaded onto a gift card
Cash
Target GiftCard
SNAP EBT EBT Card

Refund amount less than expected

Will I get a refund for an item purchased as part of a BOGO promotion?

If you buy two things at once during a Buy One Get One (BOGO) sale, you’ll save the amount of the lower price. Returning an item will result in a refund less the amount by which it was originally discounted.

Some instances are as follows:

Buy One, Get One Free: If you buy one item at full price ($60) and another at a discount ($40), you’ll get a total discount of $40 ($24 off the $60 item and $16 off the $40 item). The return value for either item will be the difference between the original purchase price and the prorated discount if any.

Buy One, Get One 50% Off: If you buy one item at full price and another at 50% off, you’ll save $20. This is because the discount for the first item is $12 and the discount for the second item is $8, for a total discount of $20. The return value for either item will be the difference between the original purchase price and the prorated discount if any.

Do I have to return the free gift or gift card I received with my order if I return the qualifying purchase item?

For the most part, you may just keep the free gift or gift card and return the item without having to send anything back. However, if you decide to return the thing that was eligible for the free gift or gift card, the value of the refund will be adjusted accordingly. You can return just the free gift, but you won’t get the full value back.

However, the prorated value of the free gift or gift card will be deducted from any refund you get for the qualified item as part of a free gift or gift card campaign. If you are only requesting a refund for the freebie, you will only be repaid the value of the freebie based on the time remaining.

  • Target promotional physical gift cards must be returned in their original, unopened packaging to be redeemed for their full purchase price. The return value will be decreased by the amount of the free gift card if the gift card is not returned.
    • Gift cards purchased at Target through promotions or on the go are not returnable.
  • Target Mobile purchases made using a promotional gift card are not refundable unless the card is returned along with the original purchase.

Target Return Hours

Target allows customers to make returns through Target’s Guest Services between

Monday through Saturday 7 am – 10 pm
Sunday 8 am – 9 pm

FAQs

Target Return Policy Faq

Why was my return declined by the online return center?

If our online return center has declined a return for any reason, you’ll receive an email from us.

A return may be declined for one of the following reasons:

  • Your return was outside of the return window.
  • The item appears worn or used.
  • The item was opened.
  • The item was non-returnable or non-returnable if opened.
  • The online return center wasn’t able to locate the order number or other information needed to process the return.
  • The item is not a Target.com item.

Are shipping charges refunded for Target.com purchases?

Depending on the reason for your return, the shipping costs may be repaid to you. Please contact Target Guest Services at 1-800-591-3869 if you have not received a refund for your shipping costs.

You may not be refunded for shipping charges if:

Your return was declined by our Online Return Center.
Your return was not due to an error by Target.

Those who have placed orders but not yet received them have the option to decline delivery when the courier comes to pick up the box. We will refund you for the cost of the items and the shipping fees once we get the returned ones.

How do I return a large item to Target?

There are no restocking fees for returns at Target, and that includes returns of large items. Possible return pickup goods include furniture and electronic devices. Call the Target.com Guest Services line at 1-800-591-3869 with your order details to find out if your return can be picked up by our return carrier.

What is a merchandise return card?

If your request for a return of an item for which you did not retain the original receipt is authorized, we will send you a product return card. If a guest’s refund is partially or entirely paid for by a Merchandise Return Card, the guest will receive a new Merchandise Return Card in the amount of the refund.

How do I return an item I received as a gift?

You can get a Target GiftCard in place of cash when you return a present to a Target store with the original packing slip or gift receipt. For any sales transaction in which a merchandise return card was used as payment, the refund will be issued as a merchandise return card. If you want to return a present in person using the receipt you received with the purchase, you’ll have to wait until the next business day. A merchandise return card may be issued in the absence of the original packing slip or gift receipt.

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How do I report an item missing from my order delivered by EFW?

For help with your missing item, please contact Target.com Guest Services at 1-800-591-3869.

How do I report a damaged or defective item delivered by EFW?

If an item you purchased from Target breaks or is otherwise flawed, you can bring it back to any location and receive a complete refund, no questions asked.

Call Target’s toll-free customer service number, 1-800-591-3869, to arrange for the return and refund of a broken or flawed product. The agent will aid in arranging a pickup of the faulty or broken product.

All reimbursements will be processed back to the original payment method.

How do I return an item I received as a registry gift?

Most new, unopened items can be returned within a year of the event date with a return barcode at any Target store.

You can access the return barcode on your Target.com Registry Homepage:

  1. Access your Target account.
  2. Visit the Registry page and select your registry.
  3. In the Offers & benefits section on your registry’s Home page, select Start a return.
  4. Select a store.
  5. The barcode is only valid at the selected store for the date it is generated on.

When submitting a gift receipt for the Registry Gift Purchase Log, you will receive a Target GiftCard as reimbursement. If you return an item that wasn’t purchased through your registry, you’ll get a product return card instead of a cash refund. A receipt or gift receipt is required to return or exchange any items purchased using a Shopping List, and there is no grace period for returns. To learn more about Target’s return policy, go to Target.com/returns.

How do I receive a refund for a purchase made with my Visa®, Mastercard® or American Express® Gift Card?

A Visa, Mastercard, or American Express Gift Card can be credited for up to its full purchase price. Gift card credits typically reflect on the card within 7-10 days, though this time frame varies by retailer. You should verify the store’s return policy before returning anything for a credit that is greater than the gift card’s face value.

Can I return a specialty gift card?

Specialty gift cards (e.g., Restaurant, entertainment, lottery cards) cannot be returned.

Can I return my Visa®, Mastercard® or American Express® Gift Card?

For purchases made on or after 10/1/20: Your Visa, Mastercard or American Express Gift Card cannot be returned.
For purchases made before 10/1/20: Your Visa, Mastercard, or American Express Gift Card can be returned to any Target store.

Can I return multiple items from my Target order in the same packaging?

A return mailing label must be printed before you can send an item back to Target. If your Target order is broken up into several separate shipments, you may need to print several separate return labels. If many items are included on the same shipping label, they might be sent in the same box.

Can I return a Target.com purchase to a Target store?

Any Target store will accept returns for online purchases made with a receipt, the barcode from the Target app, a copy of the Target delivery or shipment confirmation email, or the original method of payment.

A small selection of products can only be returned in person and cannot be sent back to our online return center. This information can be found in the shipping and returns section of the product page. Due to the presence of potentially dangerous substances, certain things sold in stores may be classified as hazardous materials (hazmat).

Not in possession of the original receipt or packing list? Your Target.com account allows you to view and print copies.

In need of a gift exchange? If you need assistance filing your return, we’re here to help. Read up on the proper procedure for returning presents.

Are shipping charges refunded for Target.com purchases?

Depending on the reason for your return, the shipping costs may be repaid to you. Please contact Target Guest Services at 1-800-591-3869 if you have not received a refund for your shipping costs. Shipping costs may not be returned if you meet any of the following criteria:

Your return was declined by our Online Return Center.

Your return was not due to an error by Target.

Those who have placed orders but have not yet received them have the option to decline delivery when the courier comes to pick up the box. We will refund you for the cost of the items and the shipping fees once we get the returned ones.

How long will a store hold my Drive Up or Order Pickup order?

Roll Up and Get Your Food We hold orders for three days for pick-up. Except for perishable items, orders not picked up within three days will be canceled and a refund will be sent to the original method of payment. Orders containing perishable food goods will be retained until the end of the following business day, after which they will be canceled and any payments returned. On the Order details page, you’ll see the option to add three more days to the pickup window for orders that don’t contain perishable products. There’s a time limit on the first pickup window, so you’ll need to act quickly. Order extensions are not possible for perishable food items.

Select stores are offering fresh grocery pickup for select items, including essentials like milk, cheese, fresh produce, and a variety of frozen food items.

How do I return an item I received as a gift?

You can get a Target GiftCard in place of cash when you return a present to a Target store with the original packing slip or gift receipt. For any sales transaction in which a merchandise return card was used as payment, the refund will be issued as a merchandise return card. If you want to return a present in person using the receipt you received with the purchase, you’ll have to wait until the next business day. A merchandise return card may be issued in the absence of the original packing slip or gift receipt.

If you have a gift receipt or packing slip, you can return your Target.com purchase by mail. Call Target’s Guest Services at 1-800-591-3869 to arrange a mail-in exchange.

Call Target.com’s Guest Services if you need assistance returning a gift for which you did not receive a packing slip.

You must produce either the original receipt or the payment method used to purchase the item when returning it to a Target PlusTM Partner. When an item is sold by a Target Plus Partner, a receipt is emailed to the customer both when the item ships and when it is delivered. You can print your receipt right from the order details page. Our Partners offer in-store and mail-back return options for all items they sell. Refunds for merchandise purchased through our Partners can be received as a Target GiftCard, either by mail or electronically.

How do I return an item I received as a registry gift?

Most new, unopened items can be returned within a year of the event date with a return barcode at any Target store.

You can access the return barcode on your Target.com Registry Homepage:

  1. Access your Target account.
  2. Visit the Registry page and select your registry.
  3. In the Offers & benefits section on your registry’s Home page, select Start a return.
  4. Select a store.
  5. The barcode is only valid at the selected store for the date it is generated on.

When submitting a gift receipt for the Registry Gift Purchase Log, you will receive a Target GiftCard as reimbursement. If you return an item that wasn’t purchased through your registry, you’ll get a product return card instead of a cash refund. A receipt or gift receipt is required to return or exchange any items purchased using a Shopping List, and there is no grace period for returns. To learn more about Target’s return policy, go to Target.com/returns.