Amazon Return Policy – All Shoppers Need To Know

Amazon allows returns on birthday gifts up to 90 days after delivery.

Organizer has 30 days to return items purchased from Amazon.com; consequently, the items must be sent back within the given time frame.

Clothing and Accessories

You have Up to 30 days after delivery to send back clothes & accessories.

You can return items from The Drop Collections, but the return shipping fee will be deducted from your refund because the item is made just For you.

Collectibles (sports & entertainment)

It would help if you used a way that can be tracked to return collectibles worth $35 or more. Things worth more than $500 also need to be insured.

Furthermore, the item must be returned with all its packaging (boxes, manuals, warranty cards, etc.) and certificates of authenticity, grading, and appraisal.

Any item that is returned without the original paperwork will be turned down.
Before you send back an item, could you take a picture of it for your records?

Collectible Coins

• Contact the third-party seller within 14 days of receiving the item to find out how to return it. Your return must have a postmark within 30 days from when you got the item.
• Items worth $35 or more must be sent back using a shipping method that can be tracked.
• Before you send back an item, take a picture of it for your records.
• Please return graded coins and government-issued coins in their original holders and with any accompanying materials.
• Returns without the original box and paperwork, consequently, will be turned down.
• Collectible Coins that have been broken or changed in some other way after being sent back will not be accepted.

Computers and Electronics

• Desktop computers, laptops, and tablets (excluding Kindle E-readers and Fires) can be returned for a full refund within 30 days of purchase if they don’t work, arrive damaged, or are still in their original packaging and haven’t been used.
• Computers that were returned to Amazon.com because they were defective could undergo testing. If the customer misrepresented the product’s condition in order to get a lower price, the customer would be charged a fee of 15% of the sale price.
• A higher restocking fee may be imposed on a customer who returns a desktop, laptop, or tablet that is damaged, missing parts, or unsellable due to the customer’s tampering.
• Each Marketplace vendor has their own return policy for new, used, and refurbished products.

Note: Before returning any electronic device on which you have stored personal information, you should erase all traces of that information.

Custom Gift List

Amazon Custom gift List items can be returned 90 days after being sent.

Registrars can return items within 30 days.

Customized Products

Additionally, customized products can also include those that have been tailored or modified to meet specific customer requirements. Engravings, stamps, monograms, embroidery, embossing, etching, carving, or printing are common examples of these types of customizations.

The A-to-Z Guarantee applies to custom-made items sold by third-party sellers. If you want to file a claim for these items, please keep the following in mind:

Notify the third-party seller of your intention to return the item within 14 days of receiving it.

Because these products can be customized, written on, or designed in a way that is unique to the buyer, the third-party seller is not required to accept returns or exchanges unless the products arrive damaged/defective, or significantly different from what was ordered.

The Amazon A-to-Z Guarantee protects you in the event that a third-party seller misspells something or makes an error in the configuration, inscription, or design.

All product packaging, such as boxes, must be returned with the item, as well as any certificates of authenticity, grading, or appraisal that may be required. Products with missing or incorrect tags cannot be returned.

Digital Products

You cannot return games, software downloads, or items purchased from the Amazon Appstore, Amazon Digital Music Store, Amazon Luna store, or Amazon Video store unless otherwise stated.

Return for Refund by going to Manage Your Content and Devices, clicking the Actions button next to the title you want to return, and then clicking Return for Refund.

You can exchange a Kindle book gift for an Amazon.com Gift Card before accepting it.

Furthermore, subscriptions to magazines, newspapers, & blogs in the Kindle Store’s Newsstand section can be cancelled at any time by going to Manage Your Content and Devices. For more information, visit the Kindle Magazines and Newspapers page.

Undownloaded digital educational resources can be returned within seven days of purchase.

Furthermore, you may be eligible for a refund on Amazon Sold Add Ons purchased from Amazon Luna within 90 days. Contact Amazon’s customer service to request a refund.

If we receive your request within seven days of the purchase date, we will return and refund any songs or albums purchased by accident from our Digital Music Store with Alexa. Request a refund from customer service.

Fine Art

• Acceptable art items worth $35 or more must be sent back in a way that can be tracked. Things worth more than $500 also need to be insured.
• The item must be returned with all its packaging (boxes, etc.) and certificates of authenticity and value.
• Any Fine Art item returned without the original paperwork will be turned down.
• Acceptable art items damaged or changed after being sent back won’t be accepted.
• Before you send back a Fine Art item, could you take a picture of it for your records?

Furniture

• Furthermore, within 30 days of receiving your furniture, you can send it back for any reason.
• If the item is broken or doesn’t work, furthermore Amazon will help you fix it or provide a free return or replacement.
• Contact the company that made the Product directly to find out about registration & warranties.

Gift Cards

• Gift cards cannot be refunded Once they have been purchased (except as required by law).
• Refer to the Amazon.com Gift Card Terms & Conditions for details on what Can & cannot be purchased with a Gift Card.

Hazardous Materials

Moreover, Amazon does not accept returns of hazardous items such as flammable liquids or gases.

Get the manufacturer’s service, warranty, return & refund information.

Jewelry and Watches

• Items worth $35 or more that are being returned must be sent in a trackable manner.
• The item must be returned in its entirety, including all packaging (boxes, manuals, warranty cards & so on) as well as certificates of authenticity, grading, and appraisal.
• Any item returned without the original paperwork will be refused.
• Items that have been resized, damaged or altered in any way after delivery are not returnable.

Live Plants or Insects

Fresh flowers, live houseplants & insects Cannot be returned to Amazon, but you might be eligible For a refund of your purchase price.

Luxury Stores

For all items that can be returned to Luxury Stores, the guidelines below apply. Returns that do not adhere to these guidelines may be denied. Beauty products made with hazardous substances, such as flammable liquids or gases, cannot be returned to Amazon. On the product detail page For these items, there won’t be a “free returns” message.

Products from upscale retailers must be exchanged in brand new, unused & unaltered condition. This includes any tags that are attached, such as product tags, security tags & hygiene seals if any are present.

The packaging & documentation for the products sold by Luxury Stores should also be returned. We actively look for Name brand alternatives in Packaging (as opposed to packaging from the Luxury Stores, which is provided by the luxury brand directly). Any warranties, grades, or authenticity certificates for the product are included in the product documentation.

Additionally, items must be returned without a return label using a trackable shipping method, with the value of the merchandise insured & using a service that requires a signature.

We might require more time to discuss how to handle the return with the brand owner if we have concerns about the item’s authenticity or condition. When you receive your refund may change as a result.

Major Appliances

Large appliances may be returned for any reason within 30 days of purchase.

Take the item out of the box when it is delivered to make sure it is what you ordered and that it is not damaged. If something is amiss or defective in the package, simply inform the delivery person and decline to accept it. They will then help you to obtain a complimentary replacement or a refund.

Furthermore, if you receive the product and discover it is damaged or not functioning properly, Amazon will work with you to resolve the issue or provide a free return or replacement.

For details on warranty coverage and product registration, get in touch with the manufacturer directly.

Mattresses

• You have 100 days from the time you receive your shipment to request a return or refund for any reason.
• You can return mattresses to us as long as they are undamaged and in their original packaging.
• Opened, expanded, or Full-Size mattresses cannot be returned, but they may be refunded.
• For details on warranty coverage & product registration, get in touch with the manufacturer directly.
• Furthermore, if you reside in California, feel free to inquire about the mattress haul away service and the special delivery options available for large and bulky items.

Pet Food