Bed Bath And Beyond Return Policy – About Returns & Refunds


Bed Bath And Beyond Return Policy

Bed Bath And Beyond – Before making a purchase, it’s essential to read the Bed Bath And Beyond Returns Policy and Refunds Policy. In the long run, this could save you time and money.

BB&B has been one of the best places to buy home goods for a long time. It has a lot of things for the kitchen, bedding, furniture, and home decor.

If you’re unhappy with something you bought recently, you can find a complete guide to Bed Bath & Beyond’s return policy here. Items from BB&B can be exchanged or returned in many different ways.

Some products have stricter return policies and shorter return windows.

Bed Bath And Beyond Return Policy

Most things you buy at Bed Bath & Beyond have a 90-day return policy. The Bed Bath & Beyond return policy says customers should bring the original receipt when they return an item. Also, you must return the item in the same condition as when you bought it and keep the tags on.

Return Period
90 days
Return Method
In-store & Online
Contact Number
Official Website
Bed Bath & Beyond

What’s our Return Policy?

Time Limit

 Not specified

Receipt Required No, but preferred
Restocking Fee No
Refund / Exchange Refund or exchange at customer’s option
Original Packaging Required Yes
Probability of Success Medium
  • < data-id=”1″>Costs for gift and shipping are not refundable.
  • < data-id=”2″>All returns that are not gift-card purchases that are purchased using gift cards are reimbursed to the gift card that was purchased originally
  • None

We want you to love what you buy from us, but we understand that things don’t always work out. We’ll try to make it right, even if you didn’t like it or it didn’t work the way you thought it would. Here’s what you need to know if you want to exchange or return something.

You have up to 90 days from the date you bought something to exchange or return it, unless it’s one of the things we list below.

Just show us your receipt, and we’ll put the money back in the same way you paid for it. Merchandise Credit will be given back for purchases made with a gift card.

Bed Bath And Beyond Return Exceptions

30 days

Smart Home Technology: You can exchange or return intelligent home thermostats, smart security and safety products, and smart doorbells, among other things, within 30 days of buying them.

Please note that you have until January 1 to return these items if you bought them between November 15 and December 31.

Seasonal items can be exchanged or returned within 30 days of purchase. This includes patio furniture, grills, holiday products and decorations, and more.

60 days

Electrics: You can exchange or return small kitchen appliances, soda machines, robotic vacuums, baby monitoring devices, and personal care appliances, among other things, within 60 days of buying them.

You can return air mattresses within 90 days if they are new and unopened You can only exchange an opened-air mattress for a similar item within 60 days of buying it.

Baby, Toddler and Maternity

Clothing: You can exchange or return baby, toddler, and maternity clothes that are new, unused, and have all their tags within 90 days of purchase.

Car seats and strollers: You can exchange or return car seats and strollers that are new and unused and still have their original packaging, warranty, and registration information.

Breast Pumps: You can exchange or return breast pumps within 90 days if you haven’t used them, haven’t opened them, and they are still in their original, sealed packaging.

Seating and activity items: You can return or exchange pack ‘n plays, swings, high chairs, bouncers, baby seats, and walkers/entertainers within 90 days, provided that they are in new, unused condition and have all their original packaging.

It cannot Be Returned.

  • As-Is Items
  • Beyond Deals
  • VEBO experiences are not returnable.
  • Monogrammed, Personalized, Custom-Made, and Special-Order Items
  • Gift Cards
  • Shipping, Delivery, Gift Wrap, and Assembly Charges

ID requirements

We may limit or refuse returns based on the fact that we use a third-party refund verification system. We use this system to protect against unauthorized or incorrect returns.

If the law allows, you might have to show a valid photo I.D. that can be kept in a safe, encrypted database. Bed Bath & Beyond Inc. can turn down any return if they want to.

*Bed Bath & Beyond accepts the following forms of I.D. for returns: U.S. or Canadian Driver’s License, U.S. State ID, Canadian Providence ID, Passport, U.S. Military ID, Matricula Consular, Mexican DL, and Mexican Voter Registration Card.

Misplaced Your Receipt?

We could help! If you bought something within the last year, we’d try to find a record of it by using the original credit/debit card, checking account, or number from a registry, online order, or gift card.

If we can’t find your receipt, you may still be able to return or exchange new, unopened items, even if you still need a receipt.

We will refund these items in the form of a Merchandise Credit for the current selling price minus 20%, and they are eligible for exchange. (we assume customers make the most of our famous blue coupons).

When we give you a Merchandise Credit, we will ask you to show us a photo I.D.* from the government. With a receipt, you can return opened or used items.

Gift Receipt or Gift Registry Returns

Wedding Registry: You can return or exchange items purchased through a wedding registry for a Merchandise Credit within one year from the purchase date.

Baby Registry: New, unopened items on a baby registry can be exchanged or returned for a Merchandise Credit within a year of purchase. The return policy applies to items that someone has used.

Returns for Store Pickup

You can take items from your Store Pickup order back to any store if you have your “Ready for Pickup” email as proof. You can’t return Store Pickup orders online; you must bring them back to the store.

Returns for Items Purchased Through Delivery Partner Websites


You can email Shipt at [email protected], chat with them through the app, or call them at (205) 502-2500.



With an Instacart receipt, you can return or exchange purchases within 90 days (with some exceptions). We’ll give you a store credit instead of a cash refund, and you’ll need to show us a government-issued photo I.D.*.

Returns for Items Purchased Through Delivery Partner Websites

Truck Delivery

Oversized and Large Items: Items sent by truck can be returned within 30 days for any reason as long as they are in the same condition and packaging as when they were sent (excludes monogrammed, personalized, custom-made, and special-order items without manufacturer defect). Please send us an email at [email protected] to set up a return.

We’ll get our carrier to call you to set up a time to pick up your return.

We may need to charge for shipping, storage, and other expenses, as well as fees for cancellations or restocking.

After 30 days, you can’t send something back. If you need help, contact the manufacturer.

Comfort Guarantee on Adult Size Mattresses: Please give your body 30 days to get used to your new mattress after it is delivered.

If you’re unhappy, contact our Home Delivery customer service experts at [email protected] within 120 days of receiving your order to schedule a one-time reselection under our Comfort Guarantee.

Please ensure that you do not damage, soil, or stain the mattress and set, and that the law tags remain attached. Please note that we will not refund your delivery fee.

There will be a $99 processing and pickup fee, and you will have to pay the price difference between the two mattresses. Each mattress is made to order, so once the order is placed, it can’t be canceled, returned, or refunded.

Bed Bath & Beyond Exchange Policy

You can also ask for a replacement if the item you bought was broken or if you just changed your mind and want a different style. Exchanges are also subject to the same Bed, Bath, and Beyond conditions and exceptions that have already been listed.


Exchange period

90 Days

Exchange method

Online & In-store

bed bath and beyond return policy after 90 days

You have up to 90 days after purchase to exchange or return unless noted in our exceptions below. Just provide your receipt, and we will refund the purchase price to the original form of payment. The retailer will issue Merchandise Credit for refunds on purchases made with a gift card.

bed bath and beyond return policy online

Comfort Guarantee: Allow your body 30 days following arrival to adapt to the new mattress. If unsatisfied, contact our Home Delivery customer service experts at [email protected] within 120 days of receipt and schedule a one-time reselection under our Comfort Guarantee.

The mattress or set should be clean, unworn, and free of stains with lawful tags.You will not receive reimbursement for the delivery cost. We will charge a processing fee of $99 for pickup.

We will charge you the price difference for the mattress. You cannot cancel or return your order once you have submitted it, as we process every bed as a specific order.

Can I return a mattress?

However, if you’re having trouble getting used to your new mattress, they’ll give you up to 120 days from the delivery date to complete a one-time mattress exchange.

Then you’re stuck with it for the rest of your life, so make sure you choose your options carefully.

It’s important to remember that you’re responsible for all shipping costs.

Contact Bed Bath & Beyond at 1-844-4BBBHOME to arrange your mattress exchange.

Can I return items to any Bed Bath Beyond Location?

You can bring your belongings to any BB&B address and then have your return accepted.

FAQs – Bed Bath And Beyond Return Policy

How Many Return Days With a Receipt?

According to Bed Bath Beyond’s return policy, you have 90 days from the date you bought an item to return it. It’s important to know that this does need a receipt. So that brings us to the next question.

What’s the policy on returns for Bed Bath & Beyond?

We allow the buyer to return or exchange the item within 90 days from the purchase date, except for cases mentioned in our exceptions list. You need to send us your receipt, and we will refund the original payment method with the purchase amount. If the item was purchased using gift cards, we will refund the amount as credit for the merchandise.

Do I have to send something back to Bed Bath & Beyond without a receipt?

If we are still looking for the receipt you received, you may still be eligible to exchange or return new or unopened products with no ticket. The items can be returned to be exchanged or returned in the form of a Merchandise Credit in the amount price at which they are sold, less than 20 percent (we believe that customers will benefit from our Blue Coupons).

Do I have to return an unopened product for a refund to Bed Bath Beyond?

Bring the item back to them in a recognizable condition, and they’ll refund all the money you paid, provided you have the receipt. Bed Bath & Beyond can achieve this due to their established relationships with the suppliers, who refurbish returned items and then sell them at a reduced price.

Can you exchange sale items from Bath and Body Works?

You can return anything at any time, regardless of the reason. 100% Guaranteed. If for any reason, you’re not entirely satisfied with these products, you can return the items to any of the Bath & Body Works or White Barn Stores in the U.S. for full reimbursement by the terms of our Return policy.


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