PetSmart Price Match Policy [2024 Updated]


PetSmart Price Match & Price Adjustment Policy

The PetSmart Price Match Guarantee lets you know about the best deals you can take advantage of.

Want to know more about its policy on matching prices? Then you’re in the right place to learn how to use it to your own benefit.

PetSmart Price Match Policy

So, let’s find out how people can save more money by using this price-match policy.

Does PetSmart Price Match?

PetSmart will match lower prices from competing stores. Also, the product must be the same brand, color, and size for the price match to work. Sad to say, PetSmart does not match Amazon or eBay prices.


  • PetSmart.com
  • Chewy
  • Walmart
  • Petco & many more

Read on to learn more about PetSmart’s Price Match Guarantee, when the guarantee doesn’t apply, FAQs, and much more.

What Is PetSmart’s Price Match Policy?

PetSmart will match the prices of items they have in the store with most other stores. This helps you save money and makes it easier to get everything your pet needs.

If you find a cheaper price for an item on the PetSmart website, They will match that price too.

But remember, PetSmart won’t match prices for items on other websites or in catalogs, Only for items in nearby stores.

Also, PetSmart has a rule that says you can only get a price match for one product per visit. So, Ask for a price match for only one item when you go to the store.

How Does PetSmart Price Match Guarantee Work?

Our Price Match Guarantee makes it easy for you to stock up on essentials for your pets.

PetSmart In-Store Price Match Guarantee:

If you find a product that’s in stock at a PetSmart store for a lower price at a competitor’s store (not online sites and catalogs) or on www.petsmart.com.

Surely, PetSmart will match the price as long as the identical product is in stock at our store.

Proof of the lower price (advertisement or other confirmation) is required.

PetSmart petsmart.com Price Match Guarantee:

petsmart.com will match any competitor’s online everyday price for in-stock, identical products.

They cannot match sale prices or prices advertised on Amazon, eBay, other auction sites, or closeout/discount sites.

What Products Can Be Price Matched At PetSmart?

PetSmart’s Price Match Guarantee applies to a wide range of products from every department, with only a few exceptions. The following categories are covered:

  • Food and Treats.
  • Beds and Hides.
  • Bowls and Feeders.
  • Cages and Hutches.
  • Collars, Harnesses, Leads, and Leashes.
  • Crates, Carriers, and Kennels.
  • Dental Care and Wellness Essentials.
  • Environmental Control and Lighting.
  • Flea and Tick Products.
  • Food Storage Solutions.
  • Gates and Containment Items.
  • Grooming Supplies.
  • Habitats and Enclosures.
  • Heating and Lighting.
  • Litter and Bedding.
  • Maintenance and Repair Products.
  • Perches and Nesting.
  • Pet-Safe Cleaning Supplies.
  • Stands and Décor.
  • Tanks and Aquariums.
  • Vitamins, Supplements, and Preventatives.

However, live animals and certain specialty medications are exceptions and are not eligible for price matching.


Does PetSmart Price Match Chewy?

Yes, PetSmart’s Price Match Guarantee covers products from Chewy. PetSmart owns a significant portion of Chewy’s stock, making Chewy a subsidiary of PetSmart’s company holdings.

If you discover that an item is cheaper on Chewy than at PetSmart, you can ask for a price adjustment to match the lower price.

What Does PetSmart’s Price Match Policy Exclude?

  • Products from an International or Overseas Competitor.
  • Returned item
  • Clearance item
  • Other special events
  • Offers
  • Pets and services
  • Rain check
  • Stock-out
  • Live Animals
  • Pet Adoptions
  • A public day like Thanksgiving Day or Black Friday
  • third-party retailer
  • Pricing errors by competitors or PetSmart

Does PetSmart Offer Price Adjustments or Price Matches After a Purchase?

You can’t get a price adjustment on anything you’ve already bought, even if you price match.

If you buy something from PetSmart and then find it for less at a competitor, you can’t take it back to PetSmart and ask them to match the price.

Also, if the item you bought goes on sale at PetSmart after you bought it, you can’t get the difference in price back.

Does Petsmart Price Match in Canada?

Yeah! If you find a product in stock at a PetSmart Canada store for less at a competitor’s store (excluding online sites, catalogs, and www.petsmart.ca), PetSmart will match the price. There are two types of price matching:

  1. In-store
  2. Online

For more information, you may visit its official site.


Thanks for reading this post!

Yes, with a few exceptions, PetSmart will match the price of its items. You can use their Price Match Guarantee on in-stock items.

If you can prove that the same item is cheaper at an approved competitor’s store, you will get a difference refund.

If have you any doubts or dilemmas, feel free to ask via the comment section. We will reach you soon. Happy shopping!

FAQs on PetSmart Price Match Guarantee

Does PetSmart Price Match?

Yes, PetSmart matches the prices of the stores right next to it.

Does PetSmart Price Match Walmart?

Yes, PetSmart stores match the prices of Walmarts.

Do they need original proof of advertising?

Give the original proof of the ad to any salesperson who is there at the time.

How do I get in touch with PetSmart?

Customer Service at PetSmart can be reached at (888) 839-9638.

Do the prices at PetSmart and eBay match?

Like Amazon, PetSmart won’t match the prices of any auction site, including eBay.

Does PetSmart Price Match Amazon?

No, PetSmart does not price-match products sold on Amazon.com.


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