Toys R Us Price Match Policy Updated [You Need To Know All]

Does Toys R Us Price Match?

As a Toys R Us customer, if you are looking for how the Toys R Us Price Match Policy Works, and its competitors, you have arrived at the perfect place.

Yes, Toys R Us Matches its competitors’ prices. Customers who purchased something from Toys R Us have 7 days to submit a claim.

Also, if you know how to match or adjust the prices at Toys R Us, you can save your pocket easily.

toys r us price match policy

In this article, we’ll go into more depth about what is the Toys R Us Price Match Policy, its guideline, price adjustment, FAQs, and all.

Toys R Us Price Match Policy – Guideline

Consumers should be aware that a “price match” is when a company refunds or lowers the price of a product for a competitor’s lower price.

  • Their Price Match Guarantee only works for items bought in-store.
  • Price Match is offered at the time of purchase or within 7 days of the date of purchase if a valid receipt is shown.
  • When more than two of the same thing is bought, Price Match will only cover two of those things.
  • They will match the prices in the print ads that our competitors run in the same area.
  • Prices in our stores will be the same as those on and, except for prices that are only available online.
  • Items bought must be the same as the ones advertised (e.g., brand or size).
  • At the time of purchase, the original, full ad from a competitor must be shown, along with the dates it was valid.
  • Advertisements that are shown on smartphones must be shown on the website or app of a competitor.
  • Online prices must be able to be checked on the websites of competitors.
  • Prices are matched after any savings from coupons and other offers from Toys “R” Us and/or Babies “R” Us are subtracted from our price.
  • Shipping costs from competitors will be added to the price of items sold online.
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What are the Toys R Us Price Match Exclusions?

  • Category-wide or storewide discounts.
  • Buy One Get One with purchase offers.
  • Gift with purchase offers.
  • Percentage (%) off discounts.
  • Out-of-stock or limited quantity items.
  • Doorbuster items.
  • Coupons.
  • Advertisements and websites with typographical pricing errors.
  • Prices are advertised on Black Friday or the Thursday before.
  • Online prices are advertised during the week of Black Friday or on Cyber Monday.
  • Online pricing that is limited to one day or less (e.g. day deal, 6-hour sale, evening sale).
  • Online “marketplace” pricing (i.e. pricing from a 3rd party selling products via a competitor site).
  • Clearance, closeout, damaged product, used, refurbished, open packages or liquidation sales

Who are the Toys R Us Match Prices Competitors

They will match prices from selected online competitor websites including:

  • (not including marketplace pricing).

Does Toys R Us Price Adjustments?

When a store matches the price of an item to a lower price than it has listed for the same item in the past or at a different location, it is called a price adjustment.

Customers can find Price Adjustments at Toys “R” Us stores in addition to matching competitors’ prices when shopping.

If the item they bought is advertised at a lower price by a local competitor within seven days of their original purchase, as long as they have a valid receipt.

The customer will get the difference back in the same way he paid for the first purchase.

How to Make a Price Adjustment or Price Match Request?

How to request a price adjustment?

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  • In-store purchases: Please bring your original receipt to the store. Please note that price changes for online orders cannot be made by store staff.
  • Online Purchases: Use this form to request a price change. Remember that after the item has been delivered, it may take up to 10 days for your credit to be processed.

When you find the item in one of our stores, simply provide a copy of the cancellation email and we’ll adjust the price there.

Present a paper or mobile copy of the blank cancellation email that includes the cancellation and price from the online sale.

You can also place a new order and ask for a price change once the product is ready.

Does Toys R Us match Walmart prices?

Yes. As long as they are not third-party distributors or demand membership fees for bulk discounts, Toys R Us will now price match with any significant large box retailer.

This would apply to retailers like Target, Best Buy, and Sears, in addition to Walmart.

Does Toys R Us match Amazon prices?

The Canadian division of Toys R Us does not currently match Amazon prices.

Honestly, the company’s U.S. division is unsure about the issue, but the Canadian division prohibits price matching with merchants that include companies like Costco, Amazon, or eBay.

Toys “R” Us asserts that it would be irrational to match these businesses’ prices because they either charge membership fees for discounts (like Costco) or sell their products through third parties (such as Amazon or eBay).

Further, Toys R Us can’t compete in the market because membership fees reduce prices or third-party retailers have limited influence over prices.

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Conclusion On Price Match at Toys R Us

Customers like Toys R Us because they sell good products and will match competitors’ prices.

We hope this post about Toys R Us Price Matching and other information was helpful. Tell us about your experience in the comments section.

Thanks and happy shopping!

FAQs For Toys R Us Price Match and Adjustment Policy

What should I do for the price match?

To get that product’s price matched, you need to go to a Toys R Us store near you.

Does Toys R Us offer a price match?

Sure, Toys R Us will match a competitor’s price.

What is the time frame for applying a price match?

Good! The time limit for making a claim is 7 days from the date of purchase.

Do they offer a price match on gift cards or vouchers?

Obvious! Gift cards and vouchers can also be an exception when it comes to price matching.