Macy’s Price Adjustment & Price Match Policy [Updated 2024]


Does Macy’s have Price Adjustment Policy?

Macy’s Price Adjustment policy: Yes! Macy’s provides its customers with a price adjustment policy to save much.

Well! Macy’s is a perfect choice for buying accessories through an online. Also, The store is famous for its wide range of products in the male and female collection.

If you are confused Does Macy’s offer price adjustments? Make sure to read the article’s end because we will answer this question in detail.

We will provide all the information which is useful to you so no need to worry.

macy's price adjustment

Let’s see brief details about the Macy’s Price Match & Adjustment Policy.

Macy’s Price Match & Price Adjustment Policy Details

Price Match & Adjustment PolicyInformation
Other StoresAllowed
Time Limit10 Days
Required InfoOrder Number
Refund TypePrice Adjustment
Refund IssuanceTo Original Payment Method
Refund Processing TimeInstant
How To RequestVia Online Chat

What Is the Macy’s Price Adjustment Policy? 

Suppose a product is bought online or in-store. After purchase, at a sale or offer price drops in value within 10 days. In this case, Macy’s will refund the money, but only for 10 days.

The policy’s specific refund conditions:

  1. After purchasing an item, customers have ten days to seek price adjustments.
  2. If you purchased items from Macys.com, the adjustment duration begins on the day you placed your order.
  3. Other Apple gadgets have a 30-day return policy. After 14 days, you can return an iPhone.
  4. Most importantly, you must to show your purchase receipt (online or paper). So, they can confirm the product information and the higher purchase cost. Agents won’t help you without a receipt.

How Long Does It Take for Macy’s to Adjust Prices?

According to Macy’s price adjustment policy, Macy’s gives customers 10 days after purchase to obtain a refund.

The time limit varies by item. Contact your local Macy’s store for price match details.

For Apple products, it is 30 days, while for iPhone, it gives 14 days.

What are the Limitations of Macy’s Price Adjustment Policy?

Macy’s policy on price adjustments has some limits. Here are some of these restrictions:

  • After 10 days, the company won’t refund a price difference.
  • The company doesn’t price match its rivals. No adjustments are guaranteed.
  • The price match is not checked when you purchase something from a corporation.
  • The company won’t refund coupon-code purchases.

How can I ask for a Price Adjustment according to Macy’s policy? 

You need to make a price adjustment request at Macy’s. For that, follow the steps below,

  • Firstly, Request the company via online chat on Macy’s official website. Online chat avail on the customer service page. Chat starts from 9 a.m. to 12 p.m. also Holidays matter.
  • Secondly, Ten days and no promo codes are the company’s terms.
  • Thirdly, The difference will be sent to the account you used to pay for the item.
  • Fourthly, add the Order Number, Email address, First and Last Name, Daytime Phone, Shipping Address, Items to Adjust, Sale Event or Date, optional Promotion Code, and Reason for Inquiry, Price, or Promotion Adjustment.
  • Fifthly, don’t give your account number to anyone else for security purposes.
  • Finally, you have to wait for the money in your account.

How can I request a Pricing Adjustment from the company?

Good question! You can do it.

Yes! On Macys.com, customers can use the “chat with us” option (Available from 9 a.m. to 12 p.m.)to find out about the policy for price adjustments.


The times might change because of the holidays. Also, check the criteria before asking for an adjustment.

Macys price match

How Can You Save Money at Macy’s Stores? 

Using these seven ways, you may save lots of money at Macy’s.

  1. Price reductions
  2. Macy’s One-Day Sales
  3. Macy’s credit card
  4. Plenti Rewards cash-in
  5. Macy’s Circulars
  6. Install the Macy’s app
  7. Register for Macy’s email and text alerts

Does Macy’s Price Match?

Indeed! As of 2024, Macy’s does match prices. Price match or price adjustment is an excellent policy.

In this policy, the customer can claim for up to 10 days from the day of purchase.

Well! Recently, this policy avail for both in-store as well as online purchases.

Keep reading & learn about Who are Macy’s Price Match Competitors.

Who Does Macy’s Price Match? 

Remember that the competitor must be on the price-matching list.

Here are some Macy’s rivals to price match:

  • Bon Ton
  • JCPenney
  • Bloomingdale’s
  • Nordstrom
  • Neiman Marcus
  • Kohl’s
  • Dillard’s
  • William Sonoma 
  • Lord & Taylor
  • Belk
  • Sears
  • Sur La Table
  • Crate & Barrel
  • Saks Fifth Avenue

Macy’s Near Me Location

Find a store via its official website or use a google map.

Macy’s Price Adjustment Customer Service

  • Macy’s customer support agent Ph. No.: 1-800-BUY-MACY (1-800-289-6229)
  • For all general queries phone number: 00 1 513-573-7912.
  • Email to [email protected] in the case of mattresses or beds.
  • To chat with Macy’s: Macy’s FAQ Page


Thanks for staying over here!!!

To sum up, this guide to Price Adjustment & Price Match at Macy’s will help you save more.

If you find any mistakes or recommendations about the same, share your comment.

FAQs For Macy’s Price Adjustment & Price Match Policy

What is Macy’s Return Policy?

If you are unsatisfied with Macy’s products, they gladly accept most returns by mail and in stores.

They accept returns within 90 days of purchase for free. Some Conditions are applied for the same.

Which Things are needed for a refund?

  • The original purchase receipt
  • Order number
  • Initiating the price readjustment process on their website (online purchase only)
  • Physically visit the store for in-store purchases

How many days do you have for a price adjustment?

Mainly they offer 14 days to price adjustment.

However, for some specific companies, they may extend—for example, Apple & iPhone.

How do you ask for a price match?

To initiate, talk to a manager & show him the proof of competitor’s lower price.

Then ask the manager if he is ready to give a discount; otherwise, you can buy from them elsewhere.


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