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  1. It took a very long time to get are order and the guy was on a bike so he spilled the soda and everything was cold!! asked for well done it was not at all. The guy on the bike got lost. I will never ever order from here again.!!! Wish I could get my tip back . It was the bad

  2. One of your employees present at the counter on February 8th, 7:30 had used inappropriate language and cursed in front of my friend, who is 13 and a minor. Please tell your employees to have some respect for others.
    Sincerely, Mr.Gavi

  3. I was at the Shake Shack at the Queens Center Mall tonight and all the employees there were working hard and on top of everything, from taking orders, to taking temperatures, cleaning up and doing it ALL positively and with a smile. Too often ppl don’t take the time to write or post about the good things.Remember when you worked minimum wage jobs? Maybe some of us still do. Don’t go in demanding things, treat these hard working, minimum wage earners the same way you would want to be treated, with a little respect and kindness!

  4. Not sure what the other customer think about your service but this was my first time visiting shake shack in I Literally live right across the street. But I must say it was a great experience I was actually greeted by jakee he was so polite very helpful he explained everything to a point where I must say I can’t wait to visit again this kid was amazing you couldn’t have a better doorman I think he really should be recognized for his customer service and the manager on duty I’m not sure what her name was she was also a great help but I must give Jakee 100 Percent he deserve every minute of it thank you so much and I will be visiting again Your Oaklawn location

  5. Not sure what the other customer think about your service but this was my first time visiting shake shack in I Literally live right across the street. But I must say it was a great experience I was actually greeted by jakee he was so polite very helpful he explained everything to a point where I must say I can’t wait to visit again this kid was amazing you couldn’t have a better doorman I think he really should be recognized for his customer service and the manager on duty I’m not sure what her name was she was also a great help but I must give Jakee 100 Percent he deserve every minute of it thank you so much and I will be visiting again Your Oaklawn location

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