– Zaxbys Guest Experience Survey to Win $1000/$1500 Prize 



ZaxbysListens is a survey and feedback program by Zaxbys to improve its services and customer satisfaction. In return, they are giving away free food coupons. As of now, they are giving away Free Big Zax Snak to fill out their survey. This is how you can fill out Zaxbys survey.

The Zaxby’s Guest Experience Survey consists of questions about the customer’s recent visit, menu items, services, and overall satisfaction. ZaxbysListens Survey held on helps the company to do market research and analyze guest satisfaction by collecting data. 

Zaxby’s customer surveys mainly intended to get an idea about how customers like and dislike which helps the company to improve areas in their store continuously. The My survey asks questions about their menu, cleanliness, order speed, and accuracy, the friendliness of staff, and other aspects of customer satisfaction.

zaxbys survey code

It doesn’t matter whether it is positive or negative since all your feedback and suggestions in Zaxbys Guest Experience Survey will be used productively. By completing the Zaxbys Listens Survey, you will help the restaurant improve and also receive a validation code to enjoy a Free Big Zax Snak. Survey – Details

Here is a brief details of the survey –

Survey NameZaxby’s Voice of the Guest Survey
Survey Official
Purchase RequiredYes
Survey RewardGet a Free Big Zax Snak!
Entry TypeOnline
Age Limit18 Years and Over
Entry LimitOne per person per receipt
Receipt Expiry14 Days Survey Rewards

  • You have up to 10 chances each day to win $1,000 in cash rewards.
  • Additionally, there’s a chance to win up to $1,500 rewards weekly.
  • Plus, you get exclusive entry into the Sweepstakes Prize.

How to Take My Zaxby’s Visit Survey at

Participating in Zaxbys Guest Experience Survey is typically a simple process. Here’s how it works –

  • Enter the survey code located on your receipt.
  • Then, click the “Start” button to give your feedback.
Zaxbys Survey questions
  • Start answering survey questions that appear on your screen.
  • Mention how often you order from the restaurant.
  • Select the way you ate, for example, delivery or dine-in.
Zaxbys Guest Survey
  • Rate your overall satisfaction with the latest visit from the available option.
  • Give answers to all questions honestly as best possible.
Zaxbys Guest of Voice Survey
  • Fill out the survey to the best of your knowledge.
  • Provide your personal contact details.
  • Enter all the required details such as phone number and email.
  • Submit your feedback.
  • Now, your display will show the message – ‘Thank You’ and the offer code.
  • Note down your unique free validation code on your receipt to enjoy a Free Big Zax Snak!
Zaxbys Survey validation code

How To Enter Zaxby’s Survey Sweepstakes Without Making a Purchase?

No need to worry if you don’t have a Zaxby’s receipt with the survey code! You can still enter the sweepstakes without taking the survey.


Simply send a First-Class Mail postcard with your name, address (no P.O. Boxes), city, state, ZIP code, telephone number, email address, and date of birth.

Send your mail to the following address,

Provide Month/Year Details – Mail-In Entry
C/O, Empathica Weekly Sweepstakes,
511, Avenue of Americas, #40, New York, NY.

Rules to Participate Zaxby’s Listens Official Survey

  • The survey is open to legal residents of the USA only.
  • You must be 18 years old or over.
  • There is a limit of one entry per survey code.
  • Every member can enter this survey once a time in a month.
  • The offer is only valid for restaurant orders, not for online orders.
  • No cash or other alternative is available.
  • You must redeem the coupon code within 30 days.
  • Offer is subject to availability.
  • Zaxby’s restaurant employees and their families are not eligible to take survey.

Requirement to Participate in Zaxbylistens Survey

  • A Zaxby’s purchase receipt with a survey invitation.
  • Proficiency in English or Spanish.
  • Less than 3 minutes to complete the survey.
  • A device like a PC, computer, or tablet to connect to the survey site.

Questions Asked at

So what was asked in the survey? Well, here we have discussed some aspects of which the questions asked in the survey:

  • How do you rate your overall experience at Zaxby’s?
  • What was the food ordered by you on your last visit?
  • Accuracy and efficiency of the order received. (was the service slow?)
  • How were the services and facilities at the store?
  • How was the chef’s performance? Did he prepare the food the way you wanted?
  • Whether you have faced any issues during your last visit?
  • How was the restaurant from the inside? Was it clean?
  • Will you come again or recommend the restaurant to your friends and family?
Zaxbys Customer Satisfaction Survey

Zaxby’s Guest Survey Terms and Conditions

The company has set some conditions for Zaxby’s Voice of the Guest Survey participants to win the validation code. Have a look at the survey terms and conditions below –

  • Must visit Zaxby’s within the last 14 days.
  • A valid receipt from Zaxby’s is required.
  • You will receive the free food validation code only.
  • The validated receipt is good for 30 days from the purchase date.
  • A fresh purchase is required to redeem the offer.
  • You must keep the receipt to redeem the offer.
  • You cannot claim coupons for cash.
  • Each person can only redeem one coupon per visit.

How The Winners are Selected in Zaxbyslistens Customer Satisfaction Survey?

The lucky winners, Whether it’s for daily or special prizes, Will be chosen randomly. Winners will be contacted by phone or email within 10 days of selection.

Within 10 days of winning, winners must return a signed declaration and release of liability. If this isn’t done within the specified deadline, the winner will be disqualified.

Prizes will be delivered to winners within 60 days of the draw. Winners are responsible for paying any taxes associated with the prizes.

Get More Free Reward Prizes

Zaxby’s Customer Support

Zaxby’s is a famous fast-casual restaurant chain serving delicious chicken wings, chicken fingers, sandwiches, salads, and drinks options. It was founded in 1990 opening its first location in Statesboro, Georgia, and currently, it operates over 900 locations across the USA.

If you have a specific question about a Zaxby’s contest or a recent restaurant visit, reach them via –

  • Email ID[email protected]
  • Customer Care Number: 866-892-9297
  • Address: 1040 Founders Blvd, Athens, GA 30606, USA
  • Phone Number: 706-353-8107
  • Fax Number: 706-433-2330


So this is how you can win Zaxby’s coupons for free food by telling your feelings about the experience to the company. The process is as simple as above. Visit any Zaxby’s and share your feedback at ZaxbysListens and within a matter of time, you will get Zaxby’s coupon to redeem to enjoy a Free Big Zax Snak.


If you have any queries regarding the same feel free to ask.


Do I need to pay to participate in Zaxby’s Survey?

Yes, a purchase is required to enter Zaxby’s Guest of Service Survey.

How do I use my rewards from Zaxbyslistens?

You can use Zaxby’s survey validation code to redeem at any participating restaurant and enjoy a Free Big Zax Snak.

How long does the Zaxbyslistens Guest Satisfaction Survey take to complete?

Zaxbys Guest Experience Survey hardly takes about five minutes to complete and requires answering questions about your last experience.

How do I take the online survey if my code has expired?

Unfortunately, the survey must be taken within the allowed time.

How many times can I enter the ZaxbysListens survey?

There is no limit on entry so you can take survey as many times as you have receipts.

What if I lost my Receipt?

To complete the survey, you need the survey code, printed on your receipt. If you lost the receipt, you could not take the survey.

What is Zaxby’s customer service number?

(866) 892-9297.

How long is the Zaxbys free Zax Snak meal?

You will have 14 days from the purchase date to redeem your free Big Zax Snak.


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