Shake Shack Survey @ Shakeshack.com/feedback - $5 off Code!
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john gaglione
john gaglione
4 years ago

it took a long time to receive our order, over 20 minutes and the burgers were burnt, too well done

john gaglione
john gaglione
4 years ago

it took over 20 minutes to receive our order, and then the burgers were burnt

Kayla
Kayla
4 years ago

Great experience. Timely and with a smile

d Hayes
d Hayes
4 years ago

It took a very long time to get are order and the guy was on a bike so he spilled the soda and everything was cold!! asked for well done it was not at all. The guy on the bike got lost. I will never ever order from here again.!!! Wish I could get my tip back . It was the bad

Kayla Kayy
Kayla Kayy
4 years ago

Grover was great and I love Andrew shift great job y’all

Kayla Kayy
Kayla Kayy
4 years ago

Grover was great and I love Andrew shift keep it up guys

Kayla Kayy
Kayla Kayy
4 years ago

Grover was Amazing and I love Andrew shift keep it up guys
Xo
Kaylaakayy

Jacob
Jacob
4 years ago

One of your employees present at the counter on February 8th, 7:30 had used inappropriate language and cursed in front of my friend, who is 13 and a minor. Please tell your employees to have some respect for others.
Sincerely, Mr.Gavi

Alexandria Bond
Alexandria Bond
4 years ago

AMAZING CUSTOMER SERVICE!!!
LOVE THE ATMOSPHERE!!!
AMAZING BURGERS!!!

Gary Goodrow
Gary Goodrow
3 years ago

can’t open the ‘survey’ — but will tell you THANK YOU! — Shake Shack is awesome!

A
A
3 years ago

Very long wait for food. A bit pricey !

Kim
Kim
3 years ago

I was at the Shake Shack at the Queens Center Mall tonight and all the employees there were working hard and on top of everything, from taking orders, to taking temperatures, cleaning up and doing it ALL positively and with a smile. Too often ppl don’t take the time to write or post about the good things.Remember when you worked minimum wage jobs? Maybe some of us still do. Don’t go in demanding things, treat these hard working, minimum wage earners the same way you would want to be treated, with a little respect and kindness!

terry green
terry green
2 years ago

Not sure what the other customer think about your service but this was my first time visiting shake shack in I Literally live right across the street. But I must say it was a great experience I was actually greeted by jakee he was so polite very helpful he explained everything to a point where I must say I can’t wait to visit again this kid was amazing you couldn’t have a better doorman I think he really should be recognized for his customer service and the manager on duty I’m not sure what her name was she was also a great help but I must give Jakee 100 Percent he deserve every minute of it thank you so much and I will be visiting again Your Oaklawn location

Terry green
Terry green
2 years ago

Not sure what the other customer think about your service but this was my first time visiting shake shack in I Literally live right across the street. But I must say it was a great experience I was actually greeted by jakee he was so polite very helpful he explained everything to a point where I must say I can’t wait to visit again this kid was amazing you couldn’t have a better doorman I think he really should be recognized for his customer service and the manager on duty I’m not sure what her name was she was also a great help but I must give Jakee 100 Percent he deserve every minute of it thank you so much and I will be visiting again Your Oaklawn location

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