Lucy in the Sky Return Policy

Willing to know about Lucy in the Sky Return Policy? If yes, then you have landed at the right place.

In this article, We’ll discuss the Lucy in the Sky Products and Frequently Asked Questions on the Lucy in the Sky Return Policy.

Lucy In The Sky Return Policy

Lucy in the Sky shop is famous for all styles of women’s dress like graduation, party, summer, swim, shorts, and many more. In further it sells all accessories such as earrings, bracelets, rings, etc.

Lucy in the Sky is offered only online service and does not have any store. Its styles and accessories are designed exclusively and not sold to other wholesalers.

Lucy in the Sky Return Policy

Return Period14 Days
Return MethodOnline Or In-Store
Exchange Period14 Days
Exchange MethodOnline Or In-Store
Refund Period7-10 business days
Refund MethodOriginal Method of Payment

What Is Lucy in the Sky Return Policy?

Note: Free Returns for United States Customers.

You may return any type for store credit within 14 days from the delivery date of the product.

Your return will be processed as soon as possible. Normally, you will receive the store credit receipt in your email within 20 business days.

Suppose you want to purchase a new product urgently. The company can issue the store credit in advance after confirmation of the package from USPS. OR, you may place a new purchase order and they can go for a refund for the return of the current order.

Important: In the case of any expired store credits, the company will gladly issue another current one for the same value.

Lucy in the Sky Login

For United States customers, if you are a new one then create an account or use Lucy in the Sky Login via the link below or the button:

Lucy in the Sky login
  • Now, you can generate a pre-paid USPS return label to return your order.
  • Just go to the Order History section.
  • Then view your order to see the ‘Create Return Label’ function.
  • Now you can get all your information.
  • If you placed an order without an account, you could use the same email to create an account to access your return label.

Important: The products are in actual condition. Otherwise, it may send it back to you.

In the unfortunate case of damaged or delayed styles, you are allowed to either repay store credit or refund any repair costs.

How to Return Lucy in the Sky Products?

To return, firstly, you have to make a return account through its official website. Now, you can create a pre-paid USPS return label.

You can find this label in the “Order History” section and check the order you need to return. Next, print the label and then give it to your nearest USPS drop-off venue.

Payment Method of Lucy in the Sky Return Policy

We accept PayPal, Credit/Debit Cards, Apple Pay, or AfterPay for U.S. customers for payments.

How Strict is the Lucy in the Sky Policy?

Lucy in the Sky’s Return Policy is stricter than those of other online shops. The return period for this store is only 14 days following delivery.

You must return the product in its original condition. If it isn’t, the item could be sent back to you.

Lucy in the Sky Exchange Policy

In Lucy in the Sky, customers aren’t permitted to direct exchanges. Nevertheless, a formal “exchange” is not necessary because you may just use the store credit you get after starting a refund.

As per the company’s view, you can place a new order and they will process it using your original payment method rather than a fully new order.

Lucy in the Sky Refund Policy

Regular returns will receive store credit as payment. However, if you have an issue with a defective or delayed product, you can pick up a complete refund, store credit, or reimbursement for any repair charges.

For damaged and delayed products, you may email [email protected] with a picture of the issue, and someone will get back to you within ten days.

Does Lucy in the Sky Take Returns Without a Receipt?

Definitely, Lucy in the Sky is an online store. Hence, you don’t require a receipt to return something.

To initiate, you must log in to the site with the email you used to create your account and create a return shipping label.

Even if you bought something on the website without making an account, you could still make a return label with the email address you gave at the purchase time.

Does Lucy in the Sky Take Returns After 30 Days?

No, Lucy in the Sky will only accept returns up to fourteen days from the same day you receive a product.

What Items Can’t be Returned to Lucy in the Sky?

You can’t return the things to Lucy in the Sky that you’ve kept for more than 14 days or items that appear worn.

Despite the company doesn’t say clearly that worn items can’t be returned, it’s safe to assume that, at most, they’ll still take back items that have been used only a little bit.

Does Lucy in the Sky Have Free Returns?

Yes, but free return service is available only in the United States. For international returns, the customer needs to pay charges for any shipping.

How Long Does Lucy in the Sky Refunds Take?

After receiving the damaged or defective items, the company can take 20 days to refund the payment.

On Average, the process may take less or more than the typical 20 days depending on the return queue length.

Can I Return the Lucy in the Sky Product After Use?

No, you must return the item in its new unused condition, which you bought from Lucy in the Sky.

If you send back it after use or any other way, you’ll probably simply get it back and won’t get the desired refund.

Lucy in the Sky Return Policy Help Desk

Please reach out to us at [email protected] with a picture of the fault/quality issue before returning your styles. They will reach you within 10 business days for any original payment refunds.

For international customers, return postage is the responsibility of the recipient. Just enclose your order details in your return package and send it back to our Return Address below:

  • Lucy in the Sky, Inc.
    1200 Wall Street, Floor 2
    Los Angeles, California
    United States


Lastly, hope you have got all the required information on what is Lucy in the Sky Return Policy, its frequently asked questions, login, review, and customer support.

Still you have any issues regarding the same, let us know via the comment section. We will try to reach out to you soon.



  • Anil Chauhan

    Myself Anil Chauhan. I am the founder of this blog. Since 2019, I am working full time dedicatedly on this blog to make it more informative and helpful. We cover here articles about mostly Customer Satisfaction Survey and Restaurant Menu which we take information only from the official website and some information we gather from the restaurant staff and the official team by mail and phone.

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