H&M Return Policy [2022] – Don’t Miss These Refund Steps

H&M Return Policy

H&M Return Policy 2022 – Not happy with your H&M purchase? You want to return it, but you don’t know where to start or if it’s worth it to try.

Protect your consumer rights by letting  DoNotPay show you how the H&M return policy works. You can make the return process much easier with the help of DoNotPay.

If you need to do this, keep reading to find out if you can still return items to H&M.

Do you know how to return something to H&M after 30 days? Well, you’ve come to the right place to find the answer to a question like that.

H&M Return Policy

H&M has clothes that look good and are made well. But sometimes we change our minds about the clothes we bought and decide to send them back. But if it’s been more than 30 days, you should know what to do.

So, how do you return something to H&M after 30 days? The H&M return policy says that you can get an exchange after 30 days.

You can’t get a store credit or get your money back. This is true whether you buy something in a store or online.

So, you’ll have to go to a real-life H&M store to finish the transaction. The best thing to do is to look for an item online that you want to exchange and then go to H&M in person.

The only catch is that the replacement must have the same or more value than the original.

Return Timeframe 30 Days
Return Method Post or in-store
Exchange Timeframe 30 Days
Exchange Method Post or in-store
Refund Timeframe 7-10 business days
Refund Method Original form of Payment

Returns Of Store Purchases

Return & Refund For Klarna

If you bought something with Pay later and want to return it, you can first report the return on your account page. To report a return, go to H&M x Klarna Purchases. Your Klarna bill will be put on hold until your return is processed, and then Klarna will send you a new bill.

Klarna will tell you directly how your refund payment will be made.

Once your return is processed, Klarna will send you an email with your new Pay later balance. This will include any instructions about how to pay your bill if you still owe money.

Klarna will send you an email if they need your bank information to pay you back.

If you have any questions about how Klarna paid your refund, please contact them directly. Please call H&M’s customer service with any questions about your returned package.

Free In-store Return Or Exchange

At any H&M store in the US, except Puerto Rico, you can always return or exchange items for free. You have 30 days to decide whether or not to buy something.

With a receipt and within 30 days of purchase, you can return or exchange clothes, swimwear (with a hygienic seal), and unopened beauty products.

You Can Also Check:   Old Navy Return Policy - Here's Exactly How It Works

Items bought online from H&M HOME cannot be returned in our stores; they can only be returned by mail. We will send the money back to the way it was paid. Please give your transaction up to 14 days to go through.

Bring the e-receipt that came with your shipping confirmation email or the Order Form, along with the item(s) you want to return or exchange, to the store where you made the purchase within 30 days.

After 30 days, you will only be able to exchange the item at the price it is selling for at that time. Items that are traded must have the same or more value.

Your refund will go back to the way you paid for the order, such as the credit card you used. Costs for shipping and handling cannot be refunded.

Please note that you can’t return H&M HOME items bought online or items that were damaged, missing, or sent in the wrong order in our stores. You have to send them back by mail.

For reasons of hygiene and safety, we can only take back Beauty items that haven’t been opened.

Underwear can’t be returned because of hygiene, and swimwear can’t be returned if the hygiene seal is missing or has been broken. Fabric face masks can’t be returned because it’s not safe or clean to do so.

There may be a different return policy for special collections and designer collaborations than for our standard return policy, which you can find above.

H&m Gift Cards

If you paid with a physical H&M Gift Card or an H&M e-Gift Card, all refunds will be sent to the email address on file as a new H&M e-Gift Card with a new balance.

If you paid with an H&M Gift Card and another method, your payment will first be refunded until the amount paid with the other method has been refunded in full. After that, you’ll get an H&M e-Gift Card for the rest of the money.

For example, you put in an order for $100 and paid for it with a credit card and an H&M gift card. You decide to send back things worth $80.

We’ll put $75 back on the credit card that was used to buy the item, and the other $5 will go on an H&M e-Gift Card.

Return With Usps ($5.99)

Use the self-adhesive return label that came with your package to send items back through USPS. This label has been paid for and addressed already.

The $5.99 cost of shipping back the item will be taken out of your refund. If you are an H&M Loyalty Member, you won’t have to pay to ship your items back.

Bringing back items from more than one package: Items that were sent separately can be sent back in one package as long as the correct return forms are included.

If you used the pre-paid return label or lost the Return Form, please contact Customer Service. Here is also where you can print a new Return Form.

If you don’t want to use the pre-paid return label, we suggest sending all returns with a carrier that can be tracked, like USPS, UPS, or FedEx.

Keep the Return Tracking Number from the package you are sending back to make sure it has arrived at our warehouse.

H&M isn’t responsible for packages that are sent back with a label that wasn’t made by H&M. H&M does not accept C.O.D. deliveries.

Our warehouse is located at 281 Airtech Parkway Dock Door 42 in Plainfield, Indiana 46168.

Your refund will go back to the way you paid for the order, such as the credit card you used. Costs for shipping and handling cannot be refunded.

You Can Also Check:   Ikea Return Policy - All Your Burning Questions Answered on One Page

When your goods have been shipped, you will get a confirmation email. Give the credit up to two weeks to show up on your account. Please give your credit card statement up to two billing cycles to show the credit.

Please note that if you don’t have a receipt, you can only exchange the item in-store at the price it’s going for right now. Items that are traded must have the same or more value.

You can’t swap things out online. If you want an item in a different color or size, just send it back and place a new order on hm.com.

Return Instructions:

1. Fill out the Return Form with the code that best describes why you are sending the item back.

2. Tear off the Return Form and put it and the item(s) you want to return in an appropriate bag or box, such as the one your package came in.

3. Stick on the self-adhesive return label, which will come with your order, and take the package to any USPS Mailbox or Post Office of your choice.

Paypal:

If you paid with PayPal, we’ll put the difference back into your PayPal account.

Click here to see our full Terms & Conditions.

Digital Returns

Use your order number and the email address you used to place the order to log in to the Returns Portal. Tell us what you want to return and why you want to return it.

Note: Please use the Return Form on the Delivery Note for items that are broken.

Returns Of Store Purchases

Return & Refund For Klarna

If you bought something with Pay later and want to return it, you can first report the return on your account page. To report your return, go to My purchases — H&M x Klarna.

Your Klarna bill will be put on hold until your return is processed, and then Klarna will send you a new bill.

Klarna will tell you directly how your refund payment will be made.

Once your return is processed, Klarna will send you an email with your new Pay later balance. This will include any instructions about how to pay your bill if you still owe money.

Klarna will send you an email if they need your bank information to pay you back.

If you have any questions about how Klarna paid your refund, please contact them directly. Please call H&M’s customer service with any questions about your returned package.

If you have any questions about how Klarna paid your refund, please contact them directly. Please call H&M’s customer service with any questions about your returned package.

Returns With Original Receipts

With a receipt and within 30 days of the purchase date, we’ll exchange or refund clothing, swimwear (with a hygienic seal), and unopened beauty products.

We’ll use the same payment method as the original purchase. After 30 days, you can only exchange the item.

Please note that you can’t return fabric face masks because they are unsafe and dirty.

Underwear can’t be returned because it’s bad for your health. If the hygienic seal is missing or broken, we can’t give refunds on swimwear.

For reasons of hygiene and safety, we can only take back Beauty items that haven’t been opened.

All items must be returned in the same condition they were sold in.

If you bought a designer item in one of our stores, you can return it within 7 days with the original receipt and get a full refund as long as it hasn’t been worn, washed, or damaged.

You Can Also Check:   Zara Return Policy - Help Exchanges and returns

If you want to exchange something after 7 days or don’t have the receipt, you can only do so at the last activity/sale price or the current price, whichever is lower.

You can return purchases made in US stores to any other US store, except Puerto Rico. You can’t return things you bought in Puerto Rico to stores outside of Puerto Rico. In these situations, only even trades will be made.

Returns With No Receipts

Merchandise that is returned without a receipt can only be exchanged at the lowest of the last Activity/Sale price or the current selling price.

If you have any questions or comments, you can talk to Customer Service. Please keep in mind that the return policy for special collections and designer collaborations may be different from the one above.

H&M reserves the right to turn down both returns with receipts and returns without receipts.

Final Sale

H&M Gift Cards, undergarments and Final Sale items are not eligible for refund or exchange.

Returns To H&m Online

In-store purchases cannot be returned by mail.

H&m return policy no receipt

Merchandise returned without a receipt can only be exchanged at the last Activity/Sale price OR the current selling price, whichever is lower. If you have any questions or comments, please contact Customer Service.

FAQs – H&M Return Policy

Will H&M accept returns after 30 days?

With a receipt and within 30 days of the purchase date, we’ll exchange or refund clothing, swimwear (with a hygienic seal), and unopened beauty products. We’ll use the same payment method as the original purchase. After 30 days, you can only exchange the item.

Can I return H&M without receipt?

Yes, you can return or exchange something at H&M even if you don’t have the receipt. If you want to return something without a receipt, it shouldn’t be broken, worn, or changed in any way. You should also be careful not to wash it, since that could make it look different than it did when you bought it.

How strict is H&M return policy?

You have 30 days to decide whether or not to buy something. With a receipt and within 30 days of purchase, you can return or exchange clothes, swimwear (with a hygienic seal), and unopened beauty products. Items bought online from H&M HOME cannot be returned in our stores; they can only be returned by mail.

How long do you have to return H&M?

If you don’t like something you bought from H&M, you can return it within 28 days as long as it’s in good enough shape to sell again.

Can you exchange without a receipt?

If you can’t find the receipt and you’re returning an item because you don’t like it, the store isn’t required by law to give you a refund. However, the store may offer you an exchange or a credit note.

Can you return clothes without tags but with receipt H&M?

Can I bring back items to H&M that don’t have tags? Yes, you can return the item without the tag if it hasn’t been worn or washed.

H&M is known for making clothes that fit very snugly. For years, H&M customers have complained on social media about the Swedish store’s strange sizing. For example, if you usually wear a size 6 in women’s clothes, you might have to buy an 8 or 10 at H&M.